Get Amity (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Get Amity (discontinued)
Score 9.2 out of 10
Small Businesses (1-50 employees)
Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A
Pricing
Get Amity (discontinued)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Get Amity (discontinued)
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Get Amity (discontinued)
Considered Both Products
Get Amity (discontinued)
Chose Get Amity (discontinued)
Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.
Top Pros
Top Cons
Features
Get Amity (discontinued)
Security
Comparison of Security features of Product A and Product B
Get Amity (discontinued)
8.0
1 Ratings
8% below category average
Role-based user permissions8.01 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Get Amity (discontinued)
9.5
1 Ratings
11% above category average
API10.01 Ratings
Integration with Salesforce.com9.01 Ratings
Customer Data Extraction / Integration
Comparison of Customer Data Extraction / Integration features of Product A and Product B
Get Amity (discontinued)
9.0
1 Ratings
5% above category average
Product usage9.01 Ratings
Help desk / support tickets9.01 Ratings
Customer Success Management
Comparison of Customer Success Management features of Product A and Product B
Get Amity (discontinued)
9.0
1 Ratings
9% above category average
Customer profiles10.01 Ratings
Automated workflow9.01 Ratings
Internal collaboration8.01 Ratings
Customer health scoring10.01 Ratings
Customer segmentation8.01 Ratings
CSM Reporting & Analytics
Comparison of CSM Reporting & Analytics features of Product A and Product B
Get Amity (discontinued)
8.0
1 Ratings
2% below category average
Customer health trends6.01 Ratings
Engagement analytics9.01 Ratings
Revenue forecasting7.01 Ratings
Dashboards10.01 Ratings
Best Alternatives
Get Amity (discontinued)
Small Businesses
Intercom
Intercom
Score 8.7 out of 10
Medium-sized Companies
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
Cisco Webex Experience Management (discontinued)
Cisco Webex Experience Management (discontinued)
Score 8.9 out of 10
All AlternativesView all alternatives
User Ratings
Get Amity (discontinued)
Likelihood to Recommend
9.0
(1 ratings)
User Testimonials
Get Amity (discontinued)
Likelihood to Recommend
Discontinued Products
  • For success teams that are siloed, with a large stack to manage; it works amazingly
  • Or small teams
  • For Teams that may have a lot of revenue targets, it's hard
Read full review
Pros
Discontinued Products
  • Service
  • Data mapping
  • Displays data
Read full review
Cons
Discontinued Products
  • Some times it's too much customization
  • Better ways to take care of upsells
Read full review
Alternatives Considered
Discontinued Products
Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.
Read full review
Return on Investment
Discontinued Products
  • Faster churn indicators
Read full review
ScreenShots

Get Amity (discontinued) Screenshots

Screenshot of Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.Screenshot of Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.Screenshot of To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.Screenshot of Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.Screenshot of You’ll never be surprised because Amity provides real time insights that are tailor-made for your business.Screenshot of SmartPlaybooks™ enables your team to provide the right action at the right time.