Chose Gainsight CS
Get Amity (discontinued) vs. Gainsight CS
Get Amity (discontinued) vs. Gainsight CS
Product | Rating | Most Used By | Product Summary | Starting Price |
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Get Amity (discontinued) | Small Businesses (1-50 employees) | Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued. | N/A | |
Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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Get Amity (discontinued) | Gainsight CS | |
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Considered Both Products | Get Amity (discontinued) No answer on this topic | Gainsight CS |
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Top Cons |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Get Amity (discontinued) | Gainsight CS | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Get Amity (discontinued) | Gainsight CS | |
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Likelihood to Recommend | 9.0 (1 ratings) | 8.5 (222 ratings) |
Likelihood to Renew | - (0 ratings) | 6.8 (14 ratings) |
Usability | - (0 ratings) | 8.2 (24 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (134 ratings) |
Online Training | - (0 ratings) | 5.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 6.3 (6 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
Get Amity (discontinued) | Gainsight CS | |
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Likelihood to Recommend | Discontinued Products | Gainsight |
Pros | Discontinued Products | Gainsight |
Cons | Discontinued Products | Gainsight |
Likelihood to Renew | Discontinued Products No answers on this topic | Gainsight |
Usability | Discontinued Products No answers on this topic | Gainsight |
Performance | Discontinued Products No answers on this topic | Gainsight |
Support Rating | Discontinued Products No answers on this topic | Gainsight |
Online Training | Discontinued Products No answers on this topic | Gainsight |
Implementation Rating | Discontinued Products No answers on this topic | Gainsight |
Alternatives Considered | Discontinued Products | Gainsight |
Return on Investment | Discontinued Products | Gainsight |
ScreenShots | Get Amity (discontinued) Screenshots | Gainsight CS Screenshots |