Get Amity (discontinued) vs. Intercom
Get Amity (discontinued) vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Get Amity (discontinued) | Small Businesses (1-50 employees) | Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued. | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Get Amity (discontinued) | Intercom | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Get Amity (discontinued) | Intercom | |
---|---|---|
Top Pros |
|
|
Top Cons |
|
|
Get Amity (discontinued) | Intercom | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Security |
| |||||||||||||||||||||
Platform & Infrastructure |
| |||||||||||||||||||||
Customer Data Extraction / Integration |
| |||||||||||||||||||||
Customer Success Management |
| |||||||||||||||||||||
CSM Reporting & Analytics |
| |||||||||||||||||||||
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Get Amity (discontinued) | Intercom | |
---|---|---|
Small Businesses | Intercom Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Get Amity (discontinued) | Intercom | |
---|---|---|
Likelihood to Recommend | 9.0 (1 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Get Amity (discontinued) | Intercom | |
---|---|---|
Likelihood to Recommend | Discontinued Products | Intercom |
Pros | Discontinued Products | Intercom |
Cons | Discontinued Products | Intercom |
Likelihood to Renew | Discontinued Products No answers on this topic | Intercom |
Usability | Discontinued Products No answers on this topic | Intercom |
Reliability and Availability | Discontinued Products No answers on this topic | Intercom |
Performance | Discontinued Products No answers on this topic | Intercom |
Support Rating | Discontinued Products No answers on this topic | Intercom |
Online Training | Discontinued Products No answers on this topic | Intercom |
Implementation Rating | Discontinued Products No answers on this topic | Intercom |
Alternatives Considered | Discontinued Products | Intercom |
Return on Investment | Discontinued Products | Intercom |
ScreenShots | Get Amity (discontinued) Screenshots | Intercom Screenshots |