What users are saying about
8 Ratings
8 Ratings
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Score 8.8 out of 100
2 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

amoCRM

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Christopher Power | TrustRadius Reviewer

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

amoCRM
8.8
Clear C2 C2CRM
9.3
Customer data management / contact management
amoCRM
10.0
Clear C2 C2CRM
9.0
Workflow management
amoCRM
8.5
Clear C2 C2CRM
9.5
Opportunity management
amoCRM
8.0
Clear C2 C2CRM
9.5
Integration with email client (e.g., Outlook or Gmail)
amoCRM
8.5
Clear C2 C2CRM
9.5
Interaction tracking
amoCRM
9.0
Clear C2 C2CRM
9.0
Territory management
amoCRM
Clear C2 C2CRM
8.9
Contract management
amoCRM
Clear C2 C2CRM
10.0
Quote & order management
amoCRM
Clear C2 C2CRM
9.0
Channel / partner relationship management
amoCRM
Clear C2 C2CRM
9.0

Customer Service & Support

amoCRM
8.5
Clear C2 C2CRM
9.6
Call center management
amoCRM
8.5
Clear C2 C2CRM
9.5
Case management
amoCRM
Clear C2 C2CRM
10.0
Help desk management
amoCRM
Clear C2 C2CRM
9.5

Marketing Automation

amoCRM
8.9
Clear C2 C2CRM
9.8
Lead management
amoCRM
10.0
Clear C2 C2CRM
10.0
Email marketing
amoCRM
7.8
Clear C2 C2CRM
9.5

CRM Project Management

amoCRM
6.3
Clear C2 C2CRM
9.3
Task management
amoCRM
8.3
Clear C2 C2CRM
9.5
Billing and invoicing management
amoCRM
5.0
Clear C2 C2CRM
9.0
Reporting
amoCRM
5.8
Clear C2 C2CRM
9.5

CRM Reporting & Analytics

amoCRM
7.5
Clear C2 C2CRM
9.2
Forecasting
amoCRM
7.3
Clear C2 C2CRM
9.5
Pipeline visualization
amoCRM
10.0
Clear C2 C2CRM
9.0
Customizable reports
amoCRM
5.3
Clear C2 C2CRM
9.0

Customization

amoCRM
8.5
Clear C2 C2CRM
9.2
Custom fields
amoCRM
10.0
Clear C2 C2CRM
9.5
Scripting environment
amoCRM
7.0
Clear C2 C2CRM
9.5
API for custom integration
amoCRM
8.5
Clear C2 C2CRM
9.0
Custom objects
amoCRM
Clear C2 C2CRM
9.0

Security

amoCRM
9.3
Clear C2 C2CRM
9.0
Single sign-on capability
amoCRM
10.0
Clear C2 C2CRM
9.0
Role-based user permissions
amoCRM
8.5
Clear C2 C2CRM
8.9

Social CRM

amoCRM
10.0
Clear C2 C2CRM
9.5
Social data
amoCRM
10.0
Clear C2 C2CRM
10.0
Social engagement
amoCRM
10.0
Clear C2 C2CRM
9.0

Integrations with 3rd-party Software

amoCRM
8.5
Clear C2 C2CRM
8.5
Marketing automation
amoCRM
8.5
Clear C2 C2CRM
9.0
Compensation management
amoCRM
Clear C2 C2CRM
8.0

Platform

amoCRM
8.5
Clear C2 C2CRM
7.0
Mobile access
amoCRM
8.5
Clear C2 C2CRM
7.0

Pros

amoCRM

  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Roman Yarovyi | TrustRadius Reviewer

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Cons

amoCRM

  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Christopher Power | TrustRadius Reviewer

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Usability

amoCRM

No score
No answers yet
No answers on this topic

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Support Rating

amoCRM

No score
No answers yet
No answers on this topic

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Alternatives Considered

amoCRM

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.
Roman Yarovyi | TrustRadius Reviewer

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Return on Investment

amoCRM

  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Christopher Power | TrustRadius Reviewer

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Screenshots

Pricing Details

amoCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

amoCRM Editions & Modules

Edition
Basic$151
Advanced$25.001
Enterprise$451
  1. /user/month
Additional Pricing Details
No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Rating Summary

Likelihood to Recommend

amoCRM
8.3
Clear C2 C2CRM
9.5

Usability

amoCRM
Clear C2 C2CRM
9.0

Support Rating

amoCRM
Clear C2 C2CRM
9.0

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