amoCRM vs. Constant Contact Lead Gen & CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
amoCRM
Score 6.1 out of 10
Small Businesses (1-50 employees)
amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.
$15
/user/month
Constant Contact Lead Gen & CRM
Score 9.0 out of 10
Small Businesses (1-50 employees)
Constant Contact Advanced Automation helps users to send the right message at the right time, from Social to SMS and email to ecommerce. Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. The Campaign Builder tool can help launch a multi-channel campaign across email, social, and SMS. Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to…
$449
per month
Pricing
amoCRMConstant Contact Lead Gen & CRM
Editions & Modules
Basic
$15
/user/month
Advanced
$25.00
/user/month
Enterprise
$45
/user/month
Lite
$12
per month
Standard
$35
per month
Premium
$80
per month
Lead Gen & CRM
Starting at $449
per month
Offerings
Pricing Offerings
amoCRMConstant Contact Lead Gen & CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsNo minimum amount of users. Free set-up assistance with your own personal amoCRM expert.Above pricing based on 5000 contacts.
More Pricing Information
Community Pulse
amoCRMConstant Contact Lead Gen & CRM
Top Pros
Top Cons
Features
amoCRMConstant Contact Lead Gen & CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
amoCRM
8.8
2 Ratings
13% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Customer data management / contact management10.02 Ratings00 Ratings
Workflow management8.42 Ratings00 Ratings
Opportunity management8.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.42 Ratings00 Ratings
Interaction tracking9.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
amoCRM
8.4
2 Ratings
11% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Call center management8.42 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
amoCRM
8.8
2 Ratings
15% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Lead management10.02 Ratings00 Ratings
Email marketing7.72 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
amoCRM
6.3
2 Ratings
19% below category average
Constant Contact Lead Gen & CRM
-
Ratings
Task management8.22 Ratings00 Ratings
Billing and invoicing management5.01 Ratings00 Ratings
Reporting5.72 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
amoCRM
7.5
2 Ratings
2% below category average
Constant Contact Lead Gen & CRM
-
Ratings
Forecasting7.22 Ratings00 Ratings
Pipeline visualization10.02 Ratings00 Ratings
Customizable reports5.12 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
amoCRM
8.5
2 Ratings
12% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Custom fields10.02 Ratings00 Ratings
Scripting environment7.01 Ratings00 Ratings
API for custom integration8.42 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
amoCRM
9.2
2 Ratings
10% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions8.42 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
amoCRM
10.0
1 Ratings
31% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Social data10.01 Ratings00 Ratings
Social engagement10.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
amoCRM
8.4
2 Ratings
15% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Marketing automation8.42 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
amoCRM
8.4
2 Ratings
12% above category average
Constant Contact Lead Gen & CRM
-
Ratings
Mobile access8.42 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
amoCRM
-
Ratings
Constant Contact Lead Gen & CRM
7.5
508 Ratings
3% below category average
WYSIWYG email editor00 Ratings7.7468 Ratings
Dynamic content00 Ratings7.3452 Ratings
Ability to test dynamic content00 Ratings6.8433 Ratings
Landing pages00 Ratings6.4440 Ratings
A/B testing00 Ratings7.5395 Ratings
Mobile optimization00 Ratings5.1426 Ratings
Email deliverability reporting00 Ratings8.7496 Ratings
List management00 Ratings9.1498 Ratings
Triggered drip sequences00 Ratings9.2473 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
amoCRM
-
Ratings
Constant Contact Lead Gen & CRM
8.8
497 Ratings
11% above category average
Lead nurturing automation00 Ratings9.4484 Ratings
Lead scoring and grading00 Ratings8.5490 Ratings
Data quality management00 Ratings8.3466 Ratings
Automated sales alerts and tasks00 Ratings8.9462 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
amoCRM
-
Ratings
Constant Contact Lead Gen & CRM
7.7
400 Ratings
1% above category average
Calendaring00 Ratings8.1338 Ratings
Event/webinar marketing00 Ratings7.3318 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
amoCRM
-
Ratings
Constant Contact Lead Gen & CRM
7.3
377 Ratings
4% below category average
Social sharing and campaigns00 Ratings7.1316 Ratings
Social profile integration00 Ratings7.5362 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
amoCRM
-
Ratings
Constant Contact Lead Gen & CRM
8.3
494 Ratings
11% above category average
Dashboards00 Ratings8.1486 Ratings
Standard reports00 Ratings8.1486 Ratings
Custom reports00 Ratings8.5447 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
amoCRM
-
Ratings
Constant Contact Lead Gen & CRM
7.7
466 Ratings
1% above category average
API00 Ratings7.7364 Ratings
Role-based workflow & approvals00 Ratings7.9403 Ratings
Customizability00 Ratings8.6439 Ratings
Integration with Salesforce.com00 Ratings7.9217 Ratings
Integration with Microsoft Dynamics CRM00 Ratings7.098 Ratings
Integration with SugarCRM00 Ratings7.091 Ratings
Best Alternatives
amoCRMConstant Contact Lead Gen & CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Vbout
Vbout
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.3 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Enterprises
Creatio
Creatio
Score 9.3 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
amoCRMConstant Contact Lead Gen & CRM
Likelihood to Recommend
8.2
(2 ratings)
8.8
(522 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(32 ratings)
Usability
-
(0 ratings)
6.7
(70 ratings)
Availability
-
(0 ratings)
7.8
(2 ratings)
Performance
-
(0 ratings)
3.2
(2 ratings)
Support Rating
-
(0 ratings)
8.8
(71 ratings)
Online Training
-
(0 ratings)
4.5
(2 ratings)
Implementation Rating
-
(0 ratings)
6.5
(10 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
2.9
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
amoCRMConstant Contact Lead Gen & CRM
Likelihood to Recommend
amoCRM, LLC
Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Read full review
Constant Contact
SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
Read full review
Pros
amoCRM, LLC
  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Read full review
Constant Contact
  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Read full review
Cons
amoCRM, LLC
  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Read full review
Constant Contact
  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
Read full review
Likelihood to Renew
amoCRM, LLC
No answers on this topic
Constant Contact
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
Read full review
Usability
amoCRM, LLC
No answers on this topic
Constant Contact
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Read full review
Support Rating
amoCRM, LLC
No answers on this topic
Constant Contact
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
Read full review
Implementation Rating
amoCRM, LLC
No answers on this topic
Constant Contact
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
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Alternatives Considered
amoCRM, LLC
Reasons why we chose amoCRM: 1. It's customizable, we can add custom fields and processes. 2. It has a lot of ready integrations with services we use. 3. Rich API that allows building completely custom analytics based on data from CRM. 4. UI can be customized too. We show our internal users all the data they need to work with the client.
Read full review
Constant Contact
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
Read full review
Return on Investment
amoCRM, LLC
  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Read full review
Constant Contact
  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
Read full review
ScreenShots

amoCRM Screenshots

Screenshot of Digital Pipeline (Automated lead warming and follow-up)Screenshot of Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.Screenshot of Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business.Screenshot of Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more.Screenshot of Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free.Screenshot of Lead profile with click to call, email, and chat

Constant Contact Lead Gen & CRM Screenshots

Screenshot of Get a multi-channel campaign in just a few clicks with the Campaign Builder. Make a few selections and AI does the campaign building for you.Screenshot of Use the power of the AI Content Generator to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Integrate with powerful tools to grow more using Constant Contact.