What users are saying about
8 Ratings
7 Ratings
8 Ratings
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Score 8.8 out of 100
7 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

amoCRM

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Christopher Power | TrustRadius Reviewer

Flowlu

Our customers mostly contact our company through on-site chat. If we are offline, Flowlu allowed us to set an automated task assigned to a specific account manager with [an] automated follow-up email sent to the customer.Import our existing customer database took less than [a] few minutes with help of auto-assigned CSV fields.Userfriendly [design] contributes to easy handling for the less tech-savvy users.
Alexei Propartovich | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

amoCRM
8.8
Flowlu
Customer data management / contact management
amoCRM
10.0
Flowlu
Workflow management
amoCRM
8.5
Flowlu
Opportunity management
amoCRM
8.0
Flowlu
Integration with email client (e.g., Outlook or Gmail)
amoCRM
8.5
Flowlu
Interaction tracking
amoCRM
9.0
Flowlu

Customer Service & Support

amoCRM
8.5
Flowlu
Call center management
amoCRM
8.5
Flowlu

Marketing Automation

amoCRM
8.9
Flowlu
Lead management
amoCRM
10.0
Flowlu
Email marketing
amoCRM
7.8
Flowlu

CRM Project Management

amoCRM
6.3
Flowlu
Task management
amoCRM
8.3
Flowlu
Billing and invoicing management
amoCRM
5.0
Flowlu
Reporting
amoCRM
5.8
Flowlu

CRM Reporting & Analytics

amoCRM
7.5
Flowlu
Forecasting
amoCRM
7.3
Flowlu
Pipeline visualization
amoCRM
10.0
Flowlu
Customizable reports
amoCRM
5.3
Flowlu

Customization

amoCRM
8.5
Flowlu
Custom fields
amoCRM
10.0
Flowlu
Scripting environment
amoCRM
7.0
Flowlu
API for custom integration
amoCRM
8.5
Flowlu

Security

amoCRM
9.3
Flowlu
Single sign-on capability
amoCRM
10.0
Flowlu
Role-based user permissions
amoCRM
8.5
Flowlu

Social CRM

amoCRM
10.0
Flowlu
Social data
amoCRM
10.0
Flowlu
Social engagement
amoCRM
10.0
Flowlu

Integrations with 3rd-party Software

amoCRM
8.5
Flowlu
Marketing automation
amoCRM
8.5
Flowlu

Platform

amoCRM
8.5
Flowlu
Mobile access
amoCRM
8.5
Flowlu

Project Management

amoCRM
Flowlu
8.7
Task Management
amoCRM
Flowlu
9.1
Resource Management
amoCRM
Flowlu
8.3
Gantt Charts
amoCRM
Flowlu
9.2
Scheduling
amoCRM
Flowlu
9.0
Workflow Automation
amoCRM
Flowlu
8.8
Team Collaboration
amoCRM
Flowlu
8.2
Support for Agile Methodology
amoCRM
Flowlu
9.0
Support for Waterfall Methodology
amoCRM
Flowlu
8.3
Document Management
amoCRM
Flowlu
8.9
Email integration
amoCRM
Flowlu
8.6
Mobile Access
amoCRM
Flowlu
9.2
Timesheet Tracking
amoCRM
Flowlu
8.6
Change request and Case Management
amoCRM
Flowlu
9.0
Budget and Expense Management
amoCRM
Flowlu
8.2

Professional Services Automation

amoCRM
Flowlu
8.3
Quotes/estimates
amoCRM
Flowlu
8.3
Invoicing
amoCRM
Flowlu
7.9
Project & financial reporting
amoCRM
Flowlu
8.6
Integration with accounting software
amoCRM
Flowlu
8.3

Pros

amoCRM

  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Roman Yarovyi | TrustRadius Reviewer

Flowlu

  • Access [to] email within the Flowlu application is great so you do not have to just in different browsers.
  • Record list is [a] great feature, you can customize it by just drag and drop and yes you can hide it from users you not willing to view.
  • Project management is superb along with CRM.
Dr. Irfan Mohd | TrustRadius Reviewer

Cons

amoCRM

  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Christopher Power | TrustRadius Reviewer

Flowlu

  • Flowlu needs to work on exporting data as pdf files or printable options.
  • It would be great to have [a] customer dashboard.
  • If live chat provided to [the] website will be great.
Dr. Irfan Mohd | TrustRadius Reviewer

Likelihood to Renew

amoCRM

No score
No answers yet
No answers on this topic

Flowlu

Flowlu 9.0
Based on 1 answer
I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
Alexei Propartovich | TrustRadius Reviewer

Usability

amoCRM

No score
No answers yet
No answers on this topic

Flowlu

Flowlu 9.2
Based on 7 answers
Is there an ability for a custom on-boarding for a new member? I don’t know [because] I am using the software solo. But this is the one I can see that will happen in the future. What If I add another team, I don’t want to teach everything from ground up. Maybe that’s why there is KB? I don’t know. So at least have the onboarding questionnaire if we are a solo or a team, then based on the answer, certain apps will be turned off by default but users can always toggle them all on if they want so. Again, I am still learning the software so maybe these functionality is hidden somewhere there I just don’t know.
Paul Zabala | TrustRadius Reviewer

Support Rating

amoCRM

No score
No answers yet
No answers on this topic

Flowlu

Flowlu 9.5
Based on 7 answers
I wrote to support with two small questions. There is a chat/mail function within the app that makes it easy to contact Flowlu. The answers from the support team came within a few hours and contained the information I needed to solve my problem. There was no need to ask again.
Steffen Fasselt | TrustRadius Reviewer

Alternatives Considered

amoCRM

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.
Roman Yarovyi | TrustRadius Reviewer

Flowlu

Trello is very nice, but Flowlu has more complete modules that can reduce the number of tools that we use to manage the business.
Alexandre Pyrrho | TrustRadius Reviewer

Return on Investment

amoCRM

  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Christopher Power | TrustRadius Reviewer

Flowlu

  • Flowlu has provided us with [a] solution of perfect managing our business [without] wasting time on tracking so it's a positive impact if ROI is considered.
  • As of now, we don't see any negative impact, as our [workflow] is very smooth with Flowlu.
Dr. Irfan Mohd | TrustRadius Reviewer

Screenshots

Pricing Details

amoCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

amoCRM Editions & Modules

Edition
Basic$151
Advanced$25.001
Enterprise$451
  1. /user/month
Additional Pricing Details
No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

Flowlu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flowlu Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison