amoCRM vs Flowlu | TrustRadius

Likelihood to Recommend

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.

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Christopher Power

Virtual Enterprise Coordinator/Educator

NYC Department of Education / Francis Lewis High SchoolEducation Management, 201-500 employees

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Our customers mostly contact our company through on-site chat. If we are offline, Flowlu allowed us to set an automated task assigned to a specific account manager with [an] automated follow-up email sent to the customer.Import our existing customer database took less than [a] few minutes with help of auto-assigned CSV fields.Userfriendly [design] contributes to easy handling for the less tech-savvy users.

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Alexei Propartovich

Управляющий директор

ProPartsRetail, 11-50 employees

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Feature Rating Comparison

amoCRM

Flowlu

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

amoCRM

Flowlu

Call center management

amoCRM

Flowlu

Lead management

Email marketing

amoCRM

Flowlu

Task management

Billing and invoicing management

Reporting

amoCRM

Flowlu

Forecasting

Pipeline visualization

Customizable reports

amoCRM

Flowlu

Custom fields

Scripting environment

API for custom integration

amoCRM

Flowlu

Single sign-on capability

Role-based user permissions

amoCRM

Flowlu

Social data

Social engagement

amoCRM

Flowlu

Marketing automation

amoCRM

Flowlu

Mobile access

amoCRM

Flowlu

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

amoCRM

Flowlu

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
Rich API. You can easily export all leads from amoCRM to different services and work with this data.
Customization. You can add your own fields to lead card to fit your needs.
Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.

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Roman Yarovyi

Product Project Manager

SpringStudioConstruction, 11-50 employees

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Access [to] email within the Flowlu application is great so you do not have to just in different browsers.
Record list is [a] great feature, you can customize it by just drag and drop and yes you can hide it from users you not willing to view.
Project management is superb along with CRM.

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Dr. Irfan Mohd

Managing Director

Royaah Services Sdn BhdEducation Management, 11-50 employees

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Cons

Room for improvement would be that you need to manually integrate some of the apps for use.
Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?

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Christopher Power

Virtual Enterprise Coordinator/Educator

NYC Department of Education / Francis Lewis High SchoolEducation Management, 201-500 employees

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Flowlu needs to work on exporting data as pdf files or printable options.
It would be great to have [a] customer dashboard.
If live chat provided to [the] website will be great.

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Dr. Irfan Mohd

Managing Director

Royaah Services Sdn BhdEducation Management, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Flowlu 9.0

Based on 1 answer

I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].

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Alexei Propartovich

Управляющий директор

ProPartsRetail, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Flowlu 9.2

Based on 7 answers

Is there an ability for a custom on-boarding for a new member? I don’t know [because] I am using the software solo. But this is the one I can see that will happen in the future. What If I add another team, I don’t want to teach everything from ground up. Maybe that’s why there is KB? I don’t know. So at least have the onboarding questionnaire if we are a solo or a team, then based on the answer, certain apps will be turned off by default but users can always toggle them all on if they want so. Again, I am still learning the software so maybe these functionality is hidden somewhere there I just don’t know.

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Paul Zabala

Personal UseDesign, 1-10 employees

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Support Rating

No score

No answers yet

No answers on this topic

Flowlu 9.5

Based on 7 answers

I wrote to support with two small questions. There is a chat/mail function within the app that makes it easy to contact Flowlu. The answers from the support team came within a few hours and contained the information I needed to solve my problem. There was no need to ask again.

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Steffen Fasselt

Gründer

sdWebdesignInternet, 1-10 employees

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Alternatives Considered

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.

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Roman Yarovyi

Product Project Manager

SpringStudioConstruction, 11-50 employees

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Trello is very nice, but Flowlu has more complete modules that can reduce the number of tools that we use to manage the business.

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Alexandre Pyrrho

Professor

Parasitologia Clínica - UFRJAlternative Medicine, 1-10 employees

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Return on Investment

Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.

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Christopher Power

Virtual Enterprise Coordinator/Educator

NYC Department of Education / Francis Lewis High SchoolEducation Management, 201-500 employees

View all 2 answers on this topic

Flowlu has provided us with [a] solution of perfect managing our business [without] wasting time on tracking so it's a positive impact if ROI is considered.
As of now, we don't see any negative impact, as our [workflow] is very smooth with Flowlu.

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Dr. Irfan Mohd

Managing Director

Royaah Services Sdn BhdEducation Management, 11-50 employees

View all 7 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

amoCRM Editions & Modules

Edition

Basic	$15¹
Advanced	$25.00¹
Enterprise	$45¹

/user/month

Additional Pricing Details

No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Flowlu Editions & Modules

—

Additional Pricing Details

—

Rating Summary

amoCRM

Flowlu

amoCRM

Flowlu

amoCRM

Flowlu

amoCRM

Flowlu

Likelihood to Recommend

amoCRM

Flowlu

Feature Rating Comparison

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Call center management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

amoCRM

Flowlu

Cons

amoCRM

Flowlu

Likelihood to Renew

amoCRM

Flowlu

Usability

amoCRM

Flowlu

Support Rating

amoCRM

Flowlu

Alternatives Considered

amoCRM

Flowlu

Return on Investment

amoCRM

Flowlu

Screenshots

amoCRM

Flowlu

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

amoCRM Editions & Modules

Edition

Additional Pricing Details

General

Free Trial