What users are saying about
8 Ratings
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Score 8.8 out of 100
32 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

amoCRM

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Christopher Power | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

amoCRM
8.8
SalesforceIQ CRM (Discontinued)
9.1
Customer data management / contact management
amoCRM
10.0
SalesforceIQ CRM (Discontinued)
9.0
Workflow management
amoCRM
8.5
SalesforceIQ CRM (Discontinued)
Opportunity management
amoCRM
8.0
SalesforceIQ CRM (Discontinued)
8.0
Integration with email client (e.g., Outlook or Gmail)
amoCRM
8.5
SalesforceIQ CRM (Discontinued)
9.5
Interaction tracking
amoCRM
9.0
SalesforceIQ CRM (Discontinued)
9.5
Territory management
amoCRM
SalesforceIQ CRM (Discontinued)
9.5
Quote & order management
amoCRM
SalesforceIQ CRM (Discontinued)
9.0
Channel / partner relationship management
amoCRM
SalesforceIQ CRM (Discontinued)
9.0

Customer Service & Support

amoCRM
8.5
SalesforceIQ CRM (Discontinued)
Call center management
amoCRM
8.5
SalesforceIQ CRM (Discontinued)

Marketing Automation

amoCRM
8.9
SalesforceIQ CRM (Discontinued)
7.4
Lead management
amoCRM
10.0
SalesforceIQ CRM (Discontinued)
7.4
Email marketing
amoCRM
7.8
SalesforceIQ CRM (Discontinued)

CRM Project Management

amoCRM
6.3
SalesforceIQ CRM (Discontinued)
9.0
Task management
amoCRM
8.3
SalesforceIQ CRM (Discontinued)
9.0
Billing and invoicing management
amoCRM
5.0
SalesforceIQ CRM (Discontinued)
9.0
Reporting
amoCRM
5.8
SalesforceIQ CRM (Discontinued)
9.0

CRM Reporting & Analytics

amoCRM
7.5
SalesforceIQ CRM (Discontinued)
9.0
Forecasting
amoCRM
7.3
SalesforceIQ CRM (Discontinued)
9.0
Pipeline visualization
amoCRM
10.0
SalesforceIQ CRM (Discontinued)
9.0
Customizable reports
amoCRM
5.3
SalesforceIQ CRM (Discontinued)
9.0

Customization

amoCRM
8.5
SalesforceIQ CRM (Discontinued)
9.1
Custom fields
amoCRM
10.0
SalesforceIQ CRM (Discontinued)
9.5
Scripting environment
amoCRM
7.0
SalesforceIQ CRM (Discontinued)
9.0
API for custom integration
amoCRM
8.5
SalesforceIQ CRM (Discontinued)
9.0
Custom objects
amoCRM
SalesforceIQ CRM (Discontinued)
9.0

Security

amoCRM
9.3
SalesforceIQ CRM (Discontinued)
9.3
Single sign-on capability
amoCRM
10.0
SalesforceIQ CRM (Discontinued)
9.5
Role-based user permissions
amoCRM
8.5
SalesforceIQ CRM (Discontinued)
9.0

Social CRM

amoCRM
10.0
SalesforceIQ CRM (Discontinued)
9.0
Social data
amoCRM
10.0
SalesforceIQ CRM (Discontinued)
Social engagement
amoCRM
10.0
SalesforceIQ CRM (Discontinued)
9.0

Integrations with 3rd-party Software

amoCRM
8.5
SalesforceIQ CRM (Discontinued)
9.0
Marketing automation
amoCRM
8.5
SalesforceIQ CRM (Discontinued)
9.0
Compensation management
amoCRM
SalesforceIQ CRM (Discontinued)
9.0

Platform

amoCRM
8.5
SalesforceIQ CRM (Discontinued)
9.5
Mobile access
amoCRM
8.5
SalesforceIQ CRM (Discontinued)
9.5

Pros

amoCRM

  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Roman Yarovyi | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Cons

amoCRM

  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Christopher Power | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Alternatives Considered

amoCRM

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.
Roman Yarovyi | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Return on Investment

amoCRM

  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Christopher Power | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

amoCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

amoCRM Editions & Modules

Edition
Basic$151
Advanced$25.001
Enterprise$451
  1. /user/month
Additional Pricing Details
No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SalesforceIQ CRM (Discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

amoCRM
8.3
SalesforceIQ CRM (Discontinued)
9.5

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