amoCRM vs SalesforceIQ CRM (Discontinued)

Likelihood to Recommend

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.

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Christopher Power

Virtual Enterprise Coordinator/Educator

NYC Department of Education / Francis Lewis High SchoolEducation Management, 201-500 employees

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SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.

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Melanie Zehr

VP of Operations

Kerlin Bus Sales & Leasing Inc.Transportation/Trucking/Railroad, 11-50 employees

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Feature Rating Comparison

amoCRM

SalesforceIQ CRM (Discontinued)

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Territory management

Quote & order management

Channel / partner relationship management

amoCRM

SalesforceIQ CRM (Discontinued)

Call center management

amoCRM

SalesforceIQ CRM (Discontinued)

Lead management

Email marketing

amoCRM

SalesforceIQ CRM (Discontinued)

Task management

Billing and invoicing management

Reporting

amoCRM

SalesforceIQ CRM (Discontinued)

Forecasting

Pipeline visualization

Customizable reports

amoCRM

SalesforceIQ CRM (Discontinued)

Custom fields

Scripting environment

API for custom integration

Custom objects

amoCRM

SalesforceIQ CRM (Discontinued)

Single sign-on capability

Role-based user permissions

amoCRM

SalesforceIQ CRM (Discontinued)

Social data

Social engagement

amoCRM

SalesforceIQ CRM (Discontinued)

Marketing automation

Compensation management

amoCRM

SalesforceIQ CRM (Discontinued)

Mobile access

Pros

Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
Rich API. You can easily export all leads from amoCRM to different services and work with this data.
Customization. You can add your own fields to lead card to fit your needs.
Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.

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Roman Yarovyi

Product Project Manager

SpringStudioConstruction, 11-50 employees

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CRM Managment
Streamlining Sales Funnel
Providing data sets and analytics

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Verified User

Representative in Sales

Financial Services Company, 11-50 employees

View all 2 answers on this topic

Cons

Room for improvement would be that you need to manually integrate some of the apps for use.
Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?

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Christopher Power

Virtual Enterprise Coordinator/Educator

NYC Department of Education / Francis Lewis High SchoolEducation Management, 201-500 employees

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SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.

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Melanie Zehr

VP of Operations

Kerlin Bus Sales & Leasing Inc.Transportation/Trucking/Railroad, 11-50 employees

View all 2 answers on this topic

Alternatives Considered

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.

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Roman Yarovyi

Product Project Manager

SpringStudioConstruction, 11-50 employees

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We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product

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Melanie Zehr

VP of Operations

Kerlin Bus Sales & Leasing Inc.Transportation/Trucking/Railroad, 11-50 employees

View all 2 answers on this topic

Return on Investment

Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.

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Christopher Power

Virtual Enterprise Coordinator/Educator

NYC Department of Education / Francis Lewis High SchoolEducation Management, 201-500 employees

View all 2 answers on this topic

Not budget friendly for smaller start-ups.

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Verified User

Representative in Sales

Financial Services Company, 11-50 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

amoCRM Editions & Modules

Edition

Basic	$15¹
Advanced	$25.00¹
Enterprise	$45¹

/user/month

Additional Pricing Details

No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

SalesforceIQ CRM (Discontinued) Editions & Modules

—

Additional Pricing Details

—

Rating Summary

amoCRM

SalesforceIQ CRM (Discontinued)

Likelihood to Recommend

amoCRM

SalesforceIQ CRM (Discontinued)

Feature Rating Comparison

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Territory management

Quote & order management

Channel / partner relationship management

Call center management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Scripting environment

API for custom integration

Custom objects

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Pros

amoCRM

SalesforceIQ CRM (Discontinued)

Cons

amoCRM

SalesforceIQ CRM (Discontinued)

Alternatives Considered

amoCRM

SalesforceIQ CRM (Discontinued)

Return on Investment

amoCRM

SalesforceIQ CRM (Discontinued)

Screenshots

amoCRM

SalesforceIQ CRM (Discontinued)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

amoCRM Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

SalesforceIQ CRM (Discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison