What users are saying about
8 Ratings
8 Ratings
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Score 8.8 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

amoCRM

Where amoCRM is extremely beneficial is with sales teams needing to find a cloud platform that can be easily learned and implemented. At the high school, college and small business level it is fairly priced and easy to work with. The automated pipeline to track calls, sites visits and online chats makes it fast and quick to connect with potential customers. In a day like today where it is crucial to make sales as fast as possible, because any hesitate could result in a loss of a sale, this platform makes it pretty simple. Web forms implemented on our website really helps to connect all of our communication. I would highly recommend it as a means for small businesses to track sales, clients and data. I think as the business grows there may be software that does the sales, marketing tracking side, as well as payroll and HR services as well to not need multiple providers.
Christopher Power | TrustRadius Reviewer

YetiForce CRM

YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
Michael Brennan | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

amoCRM
8.8
YetiForce CRM
8.6
Customer data management / contact management
amoCRM
10.0
YetiForce CRM
9.0
Workflow management
amoCRM
8.5
YetiForce CRM
9.0
Opportunity management
amoCRM
8.0
YetiForce CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
amoCRM
8.5
YetiForce CRM
8.0
Interaction tracking
amoCRM
9.0
YetiForce CRM
8.0
Territory management
amoCRM
YetiForce CRM
9.0
Contract management
amoCRM
YetiForce CRM
9.0
Quote & order management
amoCRM
YetiForce CRM
8.0

Customer Service & Support

amoCRM
8.5
YetiForce CRM
8.0
Call center management
amoCRM
8.5
YetiForce CRM
8.0
Case management
amoCRM
YetiForce CRM
8.0
Help desk management
amoCRM
YetiForce CRM
8.0

Marketing Automation

amoCRM
8.9
YetiForce CRM
7.5
Lead management
amoCRM
10.0
YetiForce CRM
8.0
Email marketing
amoCRM
7.8
YetiForce CRM
7.0

CRM Project Management

amoCRM
6.3
YetiForce CRM
8.0
Task management
amoCRM
8.3
YetiForce CRM
9.0
Billing and invoicing management
amoCRM
5.0
YetiForce CRM
7.0
Reporting
amoCRM
5.8
YetiForce CRM
8.0

CRM Reporting & Analytics

amoCRM
7.5
YetiForce CRM
7.7
Forecasting
amoCRM
7.3
YetiForce CRM
8.0
Pipeline visualization
amoCRM
10.0
YetiForce CRM
7.0
Customizable reports
amoCRM
5.3
YetiForce CRM
8.0

Customization

amoCRM
8.5
YetiForce CRM
9.0
Custom fields
amoCRM
10.0
YetiForce CRM
10.0
Scripting environment
amoCRM
7.0
YetiForce CRM
8.0
API for custom integration
amoCRM
8.5
YetiForce CRM
8.0
Custom objects
amoCRM
YetiForce CRM
10.0

Security

amoCRM
9.3
YetiForce CRM
7.5
Single sign-on capability
amoCRM
10.0
YetiForce CRM
7.0
Role-based user permissions
amoCRM
8.5
YetiForce CRM
8.0

Social CRM

amoCRM
10.0
YetiForce CRM
8.0
Social data
amoCRM
10.0
YetiForce CRM
8.0
Social engagement
amoCRM
10.0
YetiForce CRM

Integrations with 3rd-party Software

amoCRM
8.5
YetiForce CRM
Marketing automation
amoCRM
8.5
YetiForce CRM

Platform

amoCRM
8.5
YetiForce CRM
8.0
Mobile access
amoCRM
8.5
YetiForce CRM
8.0

Pros

amoCRM

  • Easy to use interface. You can customize your lead's view to show the most important information for amoCRM users.
  • Ready to use Integrations. You can integrate amoCRM with your virtual PBX service, end-to-end analytics service, mailing services.
  • Rich API. You can easily export all leads from amoCRM to different services and work with this data.
  • Customization. You can add your own fields to lead card to fit your needs.
  • Access management. You can set up different rights for different users, so only several users can, for example, delete leads or export data.
Roman Yarovyi | TrustRadius Reviewer

YetiForce CRM

  • Detailed customization
  • Stability and speed
  • Customer support
Michael Brennan | TrustRadius Reviewer

Cons

amoCRM

  • Room for improvement would be that you need to manually integrate some of the apps for use.
  • Adding information to different fields is timely, and having an auto-fill would be very useful for a lot of the text fields. Perhaps using AI platforms could help identify what content should flow where on the platform.
  • Allow for Twitter integration. Grabbing leads from twitter is very important, using it for FB Messenger is great, but what about other platforms?
Christopher Power | TrustRadius Reviewer

YetiForce CRM

  • Lack of documentation
  • No auto updates
  • Server requirements
Michael Brennan | TrustRadius Reviewer

Alternatives Considered

amoCRM

Reasons why we chose amoCRM:1. It's customizable, we can add custom fields and processes.2. It has a lot of ready integrations with services we use.3. Rich API that allows building completely custom analytics based on data from CRM.4. UI can be customized too. We show our internal users all the data they need to work with the client.
Roman Yarovyi | TrustRadius Reviewer

YetiForce CRM

The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
Michael Brennan | TrustRadius Reviewer

Return on Investment

amoCRM

  • Positive impact is on time, the mobile app makes it easy to implement on all devices. For students, it helps to improve their communication skills.
  • Positive, the leads you can gather all in one place makes it much more of an efficient process to track communication, so it saves time, and as a result, saves money.
  • Negative, it seems to take up a lot of data on our mobile devices. Overall it does not have a major impact on the business, but on a mobile device it does drain the battery more than other apps do.
Christopher Power | TrustRadius Reviewer

YetiForce CRM

  • Cost savings
  • More flexibility with the number of users
  • Improved project management results
Michael Brennan | TrustRadius Reviewer

Screenshots

Pricing Details

amoCRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

amoCRM Editions & Modules

Edition
Basic$151
Advanced$25.001
Enterprise$451
  1. /user/month
Additional Pricing Details
No minimum amount of users. Free set-up assistance with your own personal amoCRM expert.

YetiForce CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

YetiForce CRM Editions & Modules

Edition
YetiForce CRMFree
    Additional Pricing Details
    YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.

    Rating Summary

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