Amplifinity vs. Referral Rock

Referral leads to conversations is what we were focused on. We don't do direct sales on the site, we wanted to drive potential clients to book a call and it seemed to serve its purpose in that sense. I'd imagine that for any business that is doing direct sales and could add in rewards or a referral program to existing clients, that this would be a great platform to do so with.

Incentivized

Referral Rock is very relevant in cases where you already use Salesforce or HubSpot and want to integrate/streamline your Referral Marketing process with your Sales Management process (which is where Salesforce and Hub Spot are mainstream). Referral Rock might be less relevant if you don’t use Salesforce or HubSpot, but in that case, the pricing is also much lower, and you still get great value for the cost.

Incentivized

• The dashboards are great, making it easy to track source activity
• We like how we could see the referral tracking as well so we knew who to reach out to for further follow-up

Incentivized

• Onboarding support
• Ease of use
• The ability to automate referral payouts.

• I mostly see the reports as I'm not using the platform directly, but haven't heard any complaints thus far from the team

Incentivized

• Just a few minor missing features that I have been told are on the roadmap. Certainly not blockers.
• Gift card payouts that work internationally, even if the currency selected is specific to a certain country (i.e. a $100 USD gift card payout amount should still result in the ability for the recipient to choose a gift card worth $100 USD, but available in their home country. Right now we are limited to only those gift cards available within the payout currency country).

Overall usability is solid. Their customer support and success team made it super easy for me to understand the software, how to use each feature, and how to get the most out of the product.

They are very responsive and prompt when we had questions come up. Support has been great.

This is the first of its kind that we've tried so I can't say.

Incentivized

Referral Rock is overall a better platform. It provides more and better-implemented functionalities. It also provides much better integration with Salesforce/HubSpot and better user support.

Incentivized

• We haven't been using it for very long, so we can't report on this as of yet.

Incentivized

• Helped fulfill referral rewards.
• Supported inbound and sales efforts.
• Multiple programs used by multiple teams.