What users are saying about
16 Ratings
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Score 8.6 out of 101
7 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

Amplitude Analytics

If you are working with a tool where tracking actions taken by users in that tool is very important. In tools with very few users and not a ton of custom editing, this may not be necessary
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Crashlytics

Crashlytics is well suited within any native application in order to understand where and why crashes may be happening, and how many sessions and users are affected by crashes. It is also a great tool to establish a crash free baseline that needs to be kept by the development team. I don't believe it is well suited for tracking the bigger picture around your users' in-app behavior.
John Doyle profile photo

Pros

  • You can always get up-to-date usage data on all of our users. It is really down to the minute information, with basically no delays.
  • There are so many usage events. Events basically exist for every possible action a user can take in the software.
  • The charts and everything are very customizable and easy to navigate even if you are not familiar with analyzing data.
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  • Pulling the stack trace from an error
  • Bundling errors of the same kind across multiple versions
  • Allowing for caught Exceptions to also be reported as non-fatal errors
Steven Hong profile photo

Cons

  • No capabilities to group numbers.
  • Impossible to aggregate the data altogether so sometimes it's hard to have a real overview of everything.
  • Even though I find the interface rather user-friendly and accessible to people new to data analysis, maybe it could be useful to have a step by step guide when starting using the tool.
Gwen Rivet profile photo
  • Would be great if they could link common system-level exceptions to solutions
  • Sometimes the stack trace is not entirely useful, but not sure what can be done in those scenarios
Steven Hong profile photo

Alternatives Considered

Amplitude Analytics is an easier tool to use. It requires less knowledge of SQL and as long as you have notions of data analysis and retrieving data in general. It is much more user-friendly and allows for easy and quick reporting. It can be used by different teams and therefore can be an easily shareable tool.
Gwen Rivet profile photo
Compared it with Crittercism on a Xamarin project a while back and on that platform, Crittercism was the best.But on Android, Crashlytics is just a lot better in providing good stack traces and having a useful analytics console. It's pretty much the defacto standard on Android...everyone uses Crashlytics. It's even more common to use Crashlytics and the Firebase crash tracking; Firebase does track ANR's a lot better though.
Ken Yee profile photo

Return on Investment

  • Better productivity
  • A better understanding of our users
  • Informing and influencing our marketing decisions
Gwen Rivet profile photo
  • We've been able to track down the root cause of an issue that we were not experiencing during development or testing because it only occurs in certain cases of flaky connectivity. Even after identifying the cause, it was not a reproducible issue, but because we are able to log non-fatal errors also, we could verify that the fix was working in production.
Steven Hong profile photo

Pricing Details

Amplitude Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Crashlytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details