What users are saying about
6 Ratings
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Score 7.7 out of 100
1 Rating
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Score 5 out of 100

Likelihood to Recommend

AMS Point of Sale

It is very well suited for areas where automation comes into play. For ex:: It does really well when it comes to purchase order related tasks.
Ashish Jain | TrustRadius Reviewer

Verifone Point

VeriFone Point definitely knows the VeriFone payment hardware and support tools. They work with many businesses using this hardware, so their remote management tools are thoroughly capable of handling this hardware. This allows them to meet the needs of a small deployment, maybe 20 terminals or fewer. We quickly found out that we would have been better off setting up our own tools and staff to support our deployment of VeriFone hardware. Based on the number of terminals we have in use, our geographical span, and hours of operation, we need to address issues more quickly and personally than VeriFone Point is able to. While they are responsive, their tier I support is pretty generic and mostly assists with power cycling.
Anonymous | TrustRadius Reviewer

Pros

AMS Point of Sale

  • Billing management
  • Invoice related tasks
  • Inventory
Ashish Jain | TrustRadius Reviewer

Verifone Point

  • Knowledge and experience: Point supports many businesses with many VeriFone terminals throughout the country. Therefore, they have much experience with the hardware.
  • Availability: When calling for support, it is rare to not get a response from a human. Some calls are answered after only minutes of hold time, others can take much longer, but a human is almost always available.
Anonymous | TrustRadius Reviewer

Cons

AMS Point of Sale

  • It can be a bit improved in terms of Billing
  • It can also bring some of the core features needed in Return management that it offers
  • It needs a bit of improvement in Return management
Ashish Jain | TrustRadius Reviewer

Verifone Point

  • Bureaucracy: Since this is the payment industry and a very large company, they move slower than an iceberg with most projects, including ordering new terminals or adding new features.
  • Availability of project support: Aside hardware troubleshooting, it often feels very difficult to get help from Point support for things like opening a new location, adding a feature, or making other changes requiring any level of planning.
  • Inconsistent support staff: One issue may be handled very differently by different support staff. We often work with somebody for hours on one issue only to call back later and have the same issue solved in minutes by a different person.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AMS Point of Sale

UI is good in AMS POS than Epos now
Ashish Jain | TrustRadius Reviewer

Verifone Point

We started using VeriFone Point when we switched from software-based credit card processing to VeriFone payment software. With our previous software system, we had a similar experience with support to what we have experienced with VeriFone Point. Support for payment industry tools tends to be excessively pragmatic, to the point where they ignore symptom clues while having us power cycle hardware for the fifth time.
Anonymous | TrustRadius Reviewer

Return on Investment

AMS Point of Sale

  • Overall Business problems are getting addressed which is a good thing
Ashish Jain | TrustRadius Reviewer

Verifone Point

  • No in house staffing: Since VeriFone Point handles our Verifone hardware support, we do not need to pay our own staff for advanced device management.
  • No in house support tools: We don't need to pay for costly support tools since VeriFone Point handles them on a case by case basis.
Anonymous | TrustRadius Reviewer

Pricing Details

AMS Point of Sale

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Verifone Point

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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