AMS Software vs. Prime Suite EHR

It offers a very helpful and surcure platform and can be easy to use once you get use to the platform.

Incentivized

PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.

Incentivized

• Helps with payments
• good and surcure platform
• fast support

Incentivized

• It is a trusty software that does not crash or glitch very often
• It is very secure
• I can use it from different locations

Incentivized

• More powerful and new tools would be helpful
• A mobile app would be more convient

Incentivized

• Speed, it continues getting slower and slower with each new upgrade.
• Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
• Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.

Better and faster platform and interface

Incentivized

I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.

Incentivized

• Can be confusing for a person first time on the platform
• getting use to the tools

Incentivized