Anaplan Predictive Insights (Mintigo) vs CloudApp | TrustRadius

What users are saying about

Score 8.8 out of 10

Based on 11 reviews and ratings

Score 9.3 out of 10

Based on 87 reviews and ratings

Pros

Customer identification and acquisition
Improved lead scoring for aligning buyer's interest to what we sell

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Meagen Eisenberg

VP of Demand Generation

DocuSign, Inc.Internet, 501-1000 employees

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CloudApp makes taking GIFs, videos, and screenshots very quick and easy. Very little training was required for CloudApp because it is a straight forward tool.
We love the feature that allows you to annotate images and videos to highlight certain areas. This is especially important in Support when explaining something to a customer.
I like that CloudApp makes sharing files very easy. In just the click of a button, you can choose how you'd like to share a file with someone else.

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Verified User

Manager in Customer Service

Computer Software Company, 51-200 employees

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Cons

We stopped using Mintigo recently because we found it to be too expensive. Compared to other marketing insight software, this is quite an expensive option.
Our integrations sometimes misbehave - It seems like it loses sync intermittently.
There are still a few missing integrations, I wish Mintigo more properly integrated with our CRM

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Lead Engineer

StudentRNDComputer Software, 1-10 employees

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While annotations are nice, editing features are lacking overall. You can't trim a screenshot or crop it once you've taken it, so you'd better be perfect with your capturing on the first try.
The web library for managing your past captures is hellacious. There's no deleting mistakes, no real categorization like tags, and the drag and drop adding is glitchy at best.

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J.P. VanderLinden

Director Of Operations

EmberTribeMarketing and Advertising, 11-50 employees

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Likelihood to Renew

Anaplan Predictive Insights (Mintigo) 10.0

Based on 1 answer

Delivering on the promise. High engagement with the leads. Good conversion rates.

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Meagen Eisenberg

VP of Demand Generation

DocuSign, Inc.Internet, 501-1000 employees

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CloudApp 9.1

Based on 1 answer

In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.

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Co-Founder & Chief Strategist of MindGame Marketing

MindGame Marketing Inc.Marketing and Advertising, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

CloudApp 8.2

Based on 2 answers

I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.

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Co-Founder & Chief Strategist of MindGame Marketing

MindGame Marketing Inc.Marketing and Advertising, 11-50 employees

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Support Rating

Anaplan Predictive Insights (Mintigo) 10.0

Based on 2 answers

Great insights on customer insights and behaviors

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Meagen Eisenberg

VP of Demand Generation

DocuSign, Inc.Internet, 501-1000 employees

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CloudApp 9.1

Based on 2 answers

I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.

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Co-Founder & Chief Strategist of MindGame Marketing

MindGame Marketing Inc.Marketing and Advertising, 11-50 employees

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In-Person Training

Anaplan Predictive Insights (Mintigo) 10.0

Based on 1 answer

Easy, 30 min

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Meagen Eisenberg

VP of Demand Generation

DocuSign, Inc.Internet, 501-1000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Anaplan Predictive Insights (Mintigo) 10.0

Based on 3 answers

No answer on this topic is available.

CloudApp 8.2

Based on 1 answer

I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.

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Co-Founder & Chief Strategist of MindGame Marketing

MindGame Marketing Inc.Marketing and Advertising, 11-50 employees

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Alternatives Considered

EverString is our current marketing optimization tool. In the past, we found it to not give us better insight on our customer base, but over time, it seems that the quality of their customer identification has improved. EverString also had more limited integrations in the past, but that has also improved.

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Lead Engineer

StudentRNDComputer Software, 1-10 employees

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I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.

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Verified User

C-Level Executive in Marketing

Marketing and Advertising Company, 1-10 employees

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Return on Investment

Negative - This is quite an expensive tool to have for marketing-related tasks, which is the main reason we moved away.
Positive - Amazing insight. When in use, Mintigo leverages their AI to give really specific, actionable insight to improving campaigning and lead generation.
Positive - Good integrations and easy setup. Mintigo was easy for us to setup when we were in our trial period, which was definitely a plus.

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Lead Engineer

StudentRNDComputer Software, 1-10 employees

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Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!

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Chief Growth Officer

Visible.vcComputer Software, 1-10 employees

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Screenshots

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See All (6) CloudApp Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Anaplan Predictive Insights (Mintigo) Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

CloudApp Editions & Modules

Edition

Pro	$10.00¹
Team	$20.00²

1 Seat
2 Seats

Additional Pricing Details

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