What users are saying about
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Top Rated
225 Ratings
11 Ratings
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Score 8.8 out of 100

Gong.io

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Top Rated
225 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Anaplan Predictive Insights (Mintigo)

Mintigo is unparalleled in certain aspects to its competitors. It provides an amazing level of insight and detail for improving lead flow but is also quite competitive. I think it's most suitable for companies that already believe they've done everything in their knowledge to get to the 90th percentile of what they believe is optimal lead flow. The price of Mintigo still makes it a questionable option for some earlier-stage companies.
Fedor Paretsky | TrustRadius Reviewer

Gong.io

I give [Gong.io] a 10 because I have worked with other call recording tools in the past and nothing comes close to this. The AI's ability to give actionable insights is so incredibly valuable when compared to trying to go back and listen to a full call for snippets. The way it can pinpoint who was talking when has helped us to better serve our clients 10x in just a short time on the platform.
Anonymous | TrustRadius Reviewer

Pros

Anaplan Predictive Insights (Mintigo)

  • Customer identification and acquisition
  • Improved lead scoring for aligning buyer's interest to what we sell
Meagen Eisenberg | TrustRadius Reviewer

Gong.io

  • Insights into speaking patterns. Being able to see if you need to be more patient or ask more questions is necessary for our sales department.
  • Capturing different topics of conversation. No one wants to have to listen to a 45 minute meeting just to find the snippet of conversation wherein a particular topic came up for just a few moments.
  • Being able to then clip a recording in order to send only the pertinent information to either the client or internally.
  • The ability to organize by team so that only the proper people are able to view their analytics at any given time. It allows for specialized improvements and more exact analytics for each department.
Anonymous | TrustRadius Reviewer

Cons

Anaplan Predictive Insights (Mintigo)

  • We stopped using Mintigo recently because we found it to be too expensive. Compared to other marketing insight software, this is quite an expensive option.
  • Our integrations sometimes misbehave - It seems like it loses sync intermittently.
  • There are still a few missing integrations, I wish Mintigo more properly integrated with our CRM
Fedor Paretsky | TrustRadius Reviewer

Gong.io

  • The transcribing can use a bit of work. I understand it's not easy to do, but occasionally there are paragraphs at a time that make little to no sense, unless you were on the call / in the meeting.
  • The video is often a bit grainy. Typically this isn't an issue if you understand the context of what's taking place on the call, but if you're attempting to read anything that's not size 28 font on a PowerPoint slide, then good luck.
  • The recordings typically reflect all of the individual lines that are dialed into the calls, but they do not differentiate between multiple people on the same line. Better voice recognition could likely identify how many folks are actually participating in the meeting, making it a bit easier to sift through the recordings for the bits of information that you're looking for from a particular individual.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Anaplan Predictive Insights (Mintigo)

Anaplan Predictive Insights (Mintigo) 10.0
Based on 1 answer
Delivering on the promise. High engagement with the leads. Good conversion rates.
Meagen Eisenberg | TrustRadius Reviewer

Gong.io

No score
No answers yet
No answers on this topic

Support Rating

Anaplan Predictive Insights (Mintigo)

Anaplan Predictive Insights (Mintigo) 10.0
Based on 2 answers
Great insights on customer insights and behaviors
Meagen Eisenberg | TrustRadius Reviewer

Gong.io

Gong.io 8.6
Based on 182 answers
They have been very attentive and always communicating with us. They also are great at scheduling calls for training purposes and helping new members of my team. In that aspect I have nothing but great things to say, they are responsive, attentive and always willing to help. I really like working with them.
Tavi Carvajal | TrustRadius Reviewer

In-Person Training

Anaplan Predictive Insights (Mintigo)

Anaplan Predictive Insights (Mintigo) 10.0
Based on 1 answer
Easy, 30 min
Meagen Eisenberg | TrustRadius Reviewer

Gong.io

No score
No answers yet
No answers on this topic

Alternatives Considered

Anaplan Predictive Insights (Mintigo)

EverString is our current marketing optimization tool. In the past, we found it to not give us better insight on our customer base, but over time, it seems that the quality of their customer identification has improved. EverString also had more limited integrations in the past, but that has also improved.
Fedor Paretsky | TrustRadius Reviewer

Gong.io

I've used a few other softwares that help you record your calls, and Gong.io is better than them all by a mile. If Gong.io is a bazooka, they are all pocket knives.Gong.io's ease of use, searchability, metrics tracking, and #tagging makes it stand out above the crowd.
Aleksi Mattlar | TrustRadius Reviewer

Return on Investment

Anaplan Predictive Insights (Mintigo)

  • Negative - This is quite an expensive tool to have for marketing-related tasks, which is the main reason we moved away.
  • Positive - Amazing insight. When in use, Mintigo leverages their AI to give really specific, actionable insight to improving campaigning and lead generation.
  • Positive - Good integrations and easy setup. Mintigo was easy for us to setup when we were in our trial period, which was definitely a plus.
Fedor Paretsky | TrustRadius Reviewer

Gong.io

  • Made the sales and sales engineering teams much better and providing feedback to each other. We have been able to suggest next steps to each other that help us build business cases and close more deals.
  • Reducing repetitive demos when not all stakeholders can attend by sharing the demo recording with the customer.
Anonymous | TrustRadius Reviewer

Pricing Details

Anaplan Predictive Insights (Mintigo)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Gong.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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