What users are saying about

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Top Rated
205 Ratings

Anaplan<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
205 Ratings
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Score 8.3 out of 101

Aspect Workforce Management

20 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

Anaplan

Anaplan is great for modeling processes that are ongoing, and remain relatively the same over time. In other words, if you don't have a solid grasp of your process, or you know there are significant changes that change the way you do things on a not infrequent basis, you may want to wait to build the model in Anaplan until things are more stable or you have a better understanding of the business requirements of what you are trying to build. Wholesale changes to an Anaplan model can be cumbersome and time consuming - though that is not unlike modeling on any other platform. It's also probably not worth your time to build a model in Anaplan if you're only going to use it once - in this case, if it's not too complicated, Excel is probably a better choice
Chris Friederich profile photo

Aspect Workforce Management

I would say Aspect is less appropriate with smaller businesses or businesses with a smaller amount of clients. Aspect is really useful if you have a lot of customers and employees as you have to schedule the employee breaks and time off around the business needs. A lot of smaller businesses don't need that ability since they might not have the demanding customers like a lot of larger companies would have.
No photo available

Feature Rating Comparison

Budgeting, Planning, and Forecasting

Anaplan
7.4
Aspect Workforce Management
Long-term financial planning
Anaplan
7.4
Aspect Workforce Management
Financial budgeting
Anaplan
8.1
Aspect Workforce Management
Forecasting
Anaplan
7.7
Aspect Workforce Management
Scenario modeling
Anaplan
6.5
Aspect Workforce Management
Management reporting
Anaplan
7.6
Aspect Workforce Management

Consolidation and Close

Anaplan
6.5
Aspect Workforce Management
Financial data consolidation
Anaplan
7.7
Aspect Workforce Management
Journal entries and reports
Anaplan
6.6
Aspect Workforce Management
Multi-currency management
Anaplan
6.2
Aspect Workforce Management
Intercompany Eliminations
Anaplan
5.9
Aspect Workforce Management
Minority Ownership
Anaplan
6.0
Aspect Workforce Management
Local and consolidated reporting
Anaplan
7.1
Aspect Workforce Management
Detailed Audit Trails
Anaplan
6.1
Aspect Workforce Management

FInancial Reporting and Compliance

Anaplan
7.5
Aspect Workforce Management
Financial Statement Reporting
Anaplan
7.0
Aspect Workforce Management
Management Reporting
Anaplan
8.3
Aspect Workforce Management
Excel-based Reporting
Anaplan
6.9
Aspect Workforce Management
Automated board and financial reporting
Anaplan
8.0
Aspect Workforce Management

Analytics

Anaplan
6.7
Aspect Workforce Management
Personalized dashboards
Anaplan
5.3
Aspect Workforce Management
Color-coded scorecards
Anaplan
6.0
Aspect Workforce Management
KPIs
Anaplan
7.0
Aspect Workforce Management
Cost and profitability analysis
Anaplan
7.0
Aspect Workforce Management
Key Performance Indicator setting
Anaplan
7.4
Aspect Workforce Management
Benchmarking with external data
Anaplan
7.2
Aspect Workforce Management

Integration

Anaplan
8.3
Aspect Workforce Management
Flat file integration
Anaplan
8.3
Aspect Workforce Management
Excel data integration
Anaplan
8.3
Aspect Workforce Management
Direct links to 3rd-party data sources
Anaplan
8.2
Aspect Workforce Management

Pros

  • Modeling is next level in Anaplan. With a background deep in Excel modeling and the frustrations that come along with it, Anaplan is a breath of fresh air and is actually fun to build and model in.
  • Dashboarding and synchronization. The synchronization feature in Anaplan is one of the greatest things ever. As its core Anaplan models are built around hierarchical lists and dimensions and using similar dimensions in dashboards allows you to synchronize to different views of the same data with simple clicks around a dashboard. It makes reporting and BI extremely user friendly and flexible.
  • Its fast. If you had the same exact model in Excel and Anaplan. That model in Excel would be like riding and old bike with under-inflated tires, while Anaplan would be like driving a Tesla in Ludicrous mode. The ability to have your entire business modeled on a single platform, potentially across multiple models, where when you make a change the entire model updates within seconds, is invaluable in making decisions.
Chris Friederich profile photo
  • easy and quick to use- you don't have to waste hours explaining how to use WFM with your employees
  • reliable- multiple employees can be making changes and testing staffing changes without the site crashing
  • easy to balance employee scheduling with your business needs
No photo available

Cons

  • Error handling can be annoying. A single formula error can lock up your model for 2-5 minutes while it reverts back to before you pressed enter, and while its improved a little in the year I've been using Anaplan, there are certain situations where I feel like it could be eliminated or made more efficient.
  • Time subsets would be really nice.
Chris Friederich profile photo
  • workforce app seems a little outdated and could be improved
  • more room for customization- not necessary but employees like to have a little creative outlet so it could be good to allow changes to the dashboard look
  • removing the requests from the inbox is a little time consuming- you have to delete each request manually one by one, there isn't a way to batch delete them
No photo available

Likelihood to Renew

Anaplan8.2
Based on 3 answers
I don't think we could function without the collaboration capabilities built into Anaplan that replaced disparate Excel files in the workforce planning model
Joe Bradbury profile photo
Aspect Workforce Management8.5
Based on 6 answers
I do not currently use the product. My clients do and it is a good tool if you use it the right way.
Wendy Fowler profile photo

Usability

Anaplan8.2
Based on 2 answers
There is a dependency in this rating - in that I find Anaplan extremely easy to use, but I've spent the necessary time developing a strong understanding of the platform. Once you understand how to use it, the platform is flexible, easy to use, and fun to use.
Chris Friederich profile photo
Aspect Workforce Management8.0
Based on 1 answer
Once the initial set up of the software is complete and/or you are familiar with the software, it is easy to use and runs like a dream. However, if you are unfamiliar with the software or have used a competitor's product, some features can seem difficult to learn or get used to.
Rachel Honeywood profile photo

Reliability and Availability

Anaplan10.0
Based on 1 answer
In nearly 3 years, I have only had 1 issue of being unable to access my model for an unplanned maintenance. Even planned maintenance windows are handled during low traffic hours on the weekend.
Joe Bradbury profile photo
No score
No answers yet
No answers on this topic

Performance

Anaplan9.0
Based on 1 answer
Everything is calculated in memory in the cloud. It's nearly instantaneous updates when you make changes. The only time things get a little slow is when you have a massive model with very intricate calculations...but "slow" for Anaplan is not what I would call "slow" for something like Hyperion. We used to have Hyperion calcs that ran for 60 mins before you could use data. The equivalent would be 60 seconds in Anaplan.
Joe Bradbury profile photo
No score
No answers yet
No answers on this topic

Support

Anaplan8.0
Based on 2 answers
I feel like the support team is a little lacking in product knowledge. Several times I have contacted them to get help, and ended up finding a solution to my own problem before the team could get back to me with anything useful. I have also submitted a few bugs, and never got updates to when they were fixed in later releases.
Joe Bradbury profile photo
Aspect Workforce Management8.0
Based on 1 answer
I was impressed with the support I received. There were never any long delays when I had issues and the representatives that I worked with were always patient and eager to fully understand not only my problem but our business processes surrounding the problem.
No photo available

In-Person Training

Anaplan3.0
Based on 1 answer
The in-person training is simply not worth the cost. After a few weeks of playing in Anaplan, I went to the basic training and knew more than the person teaching it. a year down the road, I was the first person to complete the advance training, and again could have been teaching the class better than the person running the session. Spend some time on your own trying out different things and you will get all the understanding you need to be successful.
Joe Bradbury profile photo
No score
No answers yet
No answers on this topic

Online Training

Anaplan5.0
Based on 1 answer
I'm giving this a 5 simply for the anapedia outline of calculations. The online videos and trainings leave a lot to be desired, but having anapedia around to help you understand calculations has been helpful. The drawback to anapedia is the depth they go into for calculations, it is lackluster at times. Because of that, I have been working through a much more in-depth look at each calculation on my website for users to reference: http://www.anaplanguru.com/formulas/
Joe Bradbury profile photo
No score
No answers yet
No answers on this topic

Implementation

Anaplan6.8
Based on 12 answers
Implementation using Anaplan's internal customer success team left much to be desired. We've found much better success with outside consultants
Christopher Pope profile photo
Aspect Workforce Management9.0
Based on 1 answer
Implementation of the software was not difficult but it was tedious for us due to the fact that our processes had not kept up with the times and we had to make a large number of process changes along with setting up the software.
No photo available

Alternatives Considered

Anaplan requires less IT support and its calculation engine is far more powerful. Anaplan is also less expensive when total cost of ownership is considered. We also liked that you're able to use Anaplan for a variety of business planning functions rather than having a bespoke tool for budgets or commissions or demand planning etc.
Christopher Pope profile photo
While I am aware of several competitors, I have not used their software. IEX, Verint, and Cisco are other options among many.
Rachel Honeywood profile photo

Lines of Business and Business Impact

In simplest terms, Anaplan has enabled us to make better, more informed decisions quickly. We have been able to reduce the cycle time of iterations requested by executive management, which in turn, has allowed us to explore more possibilities than we otherwise might have. It has also enhanced our confidence in the modeling we have done, improving the buy-in of leadership.
Steve Ridgley profile photo
No answers on this topic

Selection Process

Adaptive and Host Analytics
More flexible and able to handle more data.
Tommy Bettles profile photo
No answers on this topic

Scalability

Anaplan7.0
Based on 1 answer
It's going to handle most of what you can throw at it. The problem lies in the sparsity of some datasets. When you have over 5ish dimensions of sparse data, the size of the model gets bloated for not much value. In several cases, I have had to adapt my model to account for sparsity in a way that minimized use of space, but also made interacting with the data more cumbersome.
Joe Bradbury profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Workforce Planning efficiency - so much easier than excel to maintain sensitive information planning
  • Long range plan lead time - the old excel model took weeks to update. The Anaplan model takes hours
Joe Bradbury profile photo
  • Improved service level: By utilizing the forecasting features and scheduling optimizers in the software, service level objections can be increased greatly- especially in a multi-skill environment.
  • Reduced workload for back-office employees: Being able to quickly schedule in bulk, quickly create forecasts, automate reports, and have agents' schedule requests automatically approved or denied can save massive amounts of time.
  • Agent efficency: By providing multiple tools to gauge agents' adherence, you can see massive improvements in the way your call center agents adhere to their schedule; which in turn, improves service level.
Rachel Honeywood profile photo

Pricing Details

Anaplan

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details
Request a personal demo: https://www.anaplan.com/request-demo/ Free trial for existing customers for any app in the App Hub: https://apphub.anaplan.com/

Aspect Workforce Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details