365Ticketing vs. AnswerDash
365Ticketing vs. AnswerDash
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
 AnswerDash | N/A | AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. According to the vendor, with AnswerDash's Predictive Q&A Engine, companies dramatically cut their support costs while improving customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report and received backing from… | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Small Businesses |  Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |  Sogolytics Score 8.9 out of 10 |
| Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |  CustomerSuccessBox Score 9.5 out of 10 |
| Enterprises |  Salesforce Service Cloud Score 8.7 out of 10 |  Quadient Inspire Score 9.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| 365Ticketing | AnswerDash | |
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| ScreenShots | 365Ticketing Screenshots | AnswerDash Screenshots      |