AnswerDash vs. Custify
AnswerDash vs. Custify
Product | Rating | Most Used By | Product Summary | Starting Price |
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AnswerDash | N/A | AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. According to the vendor, with AnswerDash's Predictive Q&A Engine, companies dramatically cut their support costs while improving customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report and received backing from… | N/A | |
Custify | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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AnswerDash | Custify | |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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AnswerDash | Custify | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AnswerDash | Custify | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (11 ratings) |
Usability | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 9.0 (2 ratings) |
AnswerDash | Custify | |
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Likelihood to Recommend | AnswerDash No answers on this topic | Custify |
Pros | AnswerDash No answers on this topic | Custify |
Cons | AnswerDash No answers on this topic | Custify |
Usability | AnswerDash No answers on this topic | Custify |
Support Rating | AnswerDash No answers on this topic | Custify |
Alternatives Considered | AnswerDash No answers on this topic | Custify |
Return on Investment | AnswerDash No answers on this topic | Custify |
ScreenShots | AnswerDash Screenshots | Custify Screenshots |