What users are saying about
This review does not include a rating.
4 Ratings
This review does not include a rating.
4 Ratings
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Score 9.7 out of 101

Likelihood to Recommend

AnswerDash

No answers on this topic

HelpCrunch

I use HelpCruch to target potential new customers. I can specifically set targetted messages to anyone that lands on a certain webpage which I think is ideal to provide a more personable live chat experience
Alan Smith profile photo

Pros

AnswerDash

No answers on this topic

HelpCrunch

  • Targetted Messages
  • You can use on multiple websites
  • Simple to use dashboard and onboarding instructions
Alan Smith profile photo

Cons

AnswerDash

No answers on this topic

HelpCrunch

  • Not found any so far
Alan Smith profile photo

Support

AnswerDash

No score
No answers yet
No answers on this topic

HelpCrunch

HelpCrunch 10.0
Based on 1 answer
Always available, very knowledgeable, faster resolution.
Shahid Khan profile photo

Alternatives Considered

AnswerDash

No answers on this topic

HelpCrunch

We used Small Chat in the past. This is a really light-weight live chat solution which didn't have all the features that HelpCrunch has. So it's possibly not a fair example. I also looked at the market leader - Intercom - who certainly provide a similar service however the price was much more expensive
Alan Smith profile photo

Return on Investment

AnswerDash

No answers on this topic

HelpCrunch

  • Only been using it for a few weeks so I can't give an exact amount relating to ROI, however, I have noticed a 20% increase in interactions with website visitors
Alan Smith profile photo

Pricing Details

AnswerDash

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnswerDash Editions & Modules

Additional Pricing Details

HelpCrunch

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HelpCrunch Editions & Modules

Edition
Basic - Live chat$121
Premium - Live chat$211
Basic - Live chat+Emails$251
Premium - Live chat+Emails$431
  1. per month
Additional Pricing Details
Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.

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