AnswerDash vs. HelpCrunch

HelpCrunch

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
AnswerDash	Score 8.0 out of 10	N/A	AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. According to the vendor, with AnswerDash's Predictive Q&A Engine, companies dramatically cut their support costs while improving customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report and received backing from…	N/A
HelpCrunch	Score 8.3 out of 10	N/A	All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better.	$12 per month

Pricing

AnswerDash

HelpCrunch

Editions & Modules

No answers on this topic

Basic - Live chat: $12.00
per month
Premium - Live chat: $21.00
per month
Basic - Live chat+Emails: $25.00
per month
Premium - Live chat+Emails: $43.00
per month

Offerings

Pricing Offerings
AnswerDash	HelpCrunch
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs.

More Pricing Information

Community Pulse
	AnswerDash	HelpCrunch
Top Pros	Pro Customer experience	Pro Simple to use Pro Make better decisions Pro Time to market
Top Cons	Minus High end Minus Worth every penny Minus Negative feedback	Minus Chat bot Minus Instagram integration Minus Additional training

Best Alternatives
	AnswerDash	HelpCrunch
Small Businesses	Sogolytics Score 8.9 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	CustomerSuccessBox Score 9.5 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Quadient Inspire Score 9.4 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	AnswerDash	HelpCrunch
Likelihood to Recommend	- (0 ratings)	8.0 (4 ratings)
Support Rating	- (0 ratings)	10.0 (1 ratings)

User Testimonials
	AnswerDash	HelpCrunch
Likelihood to Recommend	AnswerDash No answers on this topic	HelpCrunch Pros: - It is very easy to deploy out of the box. - Has good integration with most large scale platform and Operating Systems. Cons: - Because it is SaaS based, the used cases are very specific. Incentivized Verified User Anonymous Read full review
Pros	AnswerDash No answers on this topic	HelpCrunch Fastest time to market - set up the application fast and easy. The tags, filters, automated messaging and pop-ups are the best way to keep the potential customers engaged and achieve higher productivity. Coolest dashboard where I can find all tabs, data, analytics, and insights to make better decisions and provide ultimate customer experience. SK Shahid Khan Founder Read full review
Cons	AnswerDash No answers on this topic	HelpCrunch Not found any so far AS Alan Smith Owner & Operator Read full review
Support Rating	AnswerDash No answers on this topic	HelpCrunch Always available, very knowledgeable, faster resolution. SK Shahid Khan Founder Read full review
Alternatives Considered	AnswerDash No answers on this topic	HelpCrunch HelpCrunch is more affordable than other alternatives on the market and offers better customer support. Verified User Anonymous Read full review
Return on Investment	AnswerDash No answers on this topic	HelpCrunch Great price point. Effective self service platform. Good alerting solution. Incentivized Verified User Anonymous Read full review
ScreenShots	AnswerDash Screenshots	HelpCrunch Screenshots