What users are saying about

AnswerDash

5 Ratings

Lansweeper

21 Ratings

AnswerDash

5 Ratings
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Score 7.2 out of 101

Lansweeper

21 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

AnswerDash

It is very useful if a customer isn't quite sure what they want, and prefer not to speak to a member of our sales team directly. It is less useful for our experienced knowledgeable customers.
Brooke Schell profile photo

Lansweeper

It is the best tool that is used for collecting initial information about users or devices. Well done cross references. We are never faced with any serious issues using this product for our internal purposes.
Valery Mezentsau profile photo

Feature Rating Comparison

IT Asset Management

AnswerDash
Lansweeper
6.5
Software and hardware inventory tracking
AnswerDash
Lansweeper
8.2
License management
AnswerDash
Lansweeper
5.1
Asset relationship management
AnswerDash
Lansweeper
6.3

Pros

  • Importing our existing frequently asked questions and question and answer pages to the AnswerDash platform is absolutely effortless.
  • The feature within AnswerDash 2 intuitively learns and forecast questions for each individual customer is remarkably accurate.
  • Our customer experience satisfaction is at an all-time high and is contributing to an increase in sales.
Brooke Schell profile photo
  • Easy and quick configuration
  • A large number of tools available for administration
  • An excellent scanner that does not overload endpoints
  • Ability to create very detailed custom reports
  • All the infrastructure information in one place
Valery Mezentsau profile photo

Cons

  • The price is on the high end. We use a good part of our web growth budget on just AnswerDash.
  • I really have no other complaints. Although expensive, it's worth every penny.
  • We have had 0% negative feedback from our customers regarding AnswerDash.
Brooke Schell profile photo
  • I would like lansweeper to be more flexible to combine assets to logical groups (PCs, monitors, IP phones and users)
Valery Mezentsau profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Lansweeper10.0
Based on 1 answer
The price to function scale is so far towards function it would be stupid to get rid of it
Mike Hempel profile photo

Alternatives Considered

AnswerDash is the first of its kind that we as a company have had the pleasure of implementing.
Brooke Schell profile photo
  • Ability to create and run granular custom reports
  • Software management, pushing and removing software
  • Automatic scanning of new assets appearing on the network
Valery Mezentsau profile photo

Return on Investment

  • It has freed up a great amount of time for our sales team.
  • The sales team is able to focus on acquiring new clientele resulting in greater sales numbers company-wide.
  • The sales team can also make a greater number of repeat up-sells and add-on sales when the customers don't feel like they are being taken advantage of.
Brooke Schell profile photo
  • Positive - Saving time for our technicians to find necessary information.
  • Positive - product price
  • Positive - different tools in one solution
Valery Mezentsau profile photo

Pricing Details

AnswerDash

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Lansweeper

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details