AnswerDash vs. SherpaDesk
AnswerDash vs. SherpaDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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AnswerDash | N/A | AnswerDash is a self-service tool that enables online businesses to give their website visitors the right information, in the right place, at the right time. According to the vendor, with AnswerDash's Predictive Q&A Engine, companies dramatically cut their support costs while improving customer satisfaction. Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report and received backing from… | N/A | |
SherpaDesk | Mid-Size Companies (51-1,000 employees) | SherpaDesk is a help desk / ticketing platform with time tracking, invoice generation, and business intelligence capabilities. | $0 per agent |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
AnswerDash | SherpaDesk | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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AnswerDash | SherpaDesk | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
AnswerDash | SherpaDesk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (3 ratings) |
AnswerDash | SherpaDesk | |
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Likelihood to Recommend | AnswerDash No answers on this topic | SherpaDesk |
Pros | AnswerDash No answers on this topic | SherpaDesk |
Cons | AnswerDash No answers on this topic | SherpaDesk |
Alternatives Considered | AnswerDash No answers on this topic | SherpaDesk |
Return on Investment | AnswerDash No answers on this topic | SherpaDesk |
ScreenShots | AnswerDash Screenshots | SherpaDesk Screenshots |