Antavo Enterprise Loyalty Cloud vs. Boon

One specific scenario where Antavo proved to be well-suited was the activation of a challenge where customers earned bonus loyalty points if they used a specific gift card for a purchase on the website. This feature was implemented smoothly and effectively boosted customer engagement. On the other hand, a scenario where Antavo fell short was during an export of the entire customer database (2.5 million users), aggregated by levels (4 levels) with details of points that had expired over the course of the year. The extraction process for these data, even after months, was never completed.

Incentivized

We can recommend without hesitation, this software, as it certainly fulfills its purpose of providing us with talents and trained personnel for the jobs in our company, with an innovative system that works perfectly. It is ideal for all companies that want to hire trained personnel and save time in the process.

• The technology that makes sense our innovative loyalty program.
• -The company's constant evolution improving their features and releasing new ones.
• -Great customer support.

• It has reward management, where we can through its tools, reward, and reward all the people who recommend us talents according to the characteristics we are looking for and that we achieve the hiring.
• We can track in real-time all the recommendations, as well as their progress, to know in detail, the candidates that are being selected and the people who will be given the incentives.
• It has integrations such as job adder, greenhouse, and Oracle service, among others, to make the entire recruitment process more efficient.

• Workflow function difficult to use
• More B2B functionality
• Dashboards

Incentivized

• Some recommendations and references have been erroneously detected as fraud, discarding them from the system.
• Its interface can be very clean and navigable, but more knowledge is needed to understand all the functions that the program has.
• Their technical support is very friendly and guides very well, but for software like this, they need much more support material.

Overall usability is very satisfying and it is a good systematic user experience, all the systems having some issues so it is also having issues in the system. But it makes some of our campaigns easily manageable and you can get the best return on investment on our campaigns. It is also very easy to manage too.

Incentivized

Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.

Incentivized

• Loyalty members’ AOV in 2023 was more than twice than AOV of not loyalty members
• Antavo has positively impacted our overall business objectives by enhancing customer retention over years.
• Antavo made possible increasing engagement through loyalty challenges and rewards.

Incentivized