What users are saying about
1 Rating
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Score 8 out of 100
4 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Antworks Practice Management

Their cost is high, but it's easy to install, and getting familiar with the tool is quite fast. Compared to other tools and software, there are many other options to achieve the same business goal with very vast community support. They say Antworks can be trained with ML to extract data and process it automatically, but we find bugs daily. One of our business goals is web scraping first and then analyzing the scraped content. But many times when websites don't follow the same rule, it sends error messages and stops the process.
Anonymous | TrustRadius Reviewer

Cloud 9 Software

Cloud 9 Software is web based and runs fast for our office without any complications. I would say I do more clicking with the mouse having to move from different screens and closing screens that has been a negative for me.
Stephanie Grates | TrustRadius Reviewer

Pros

Antworks Practice Management

  • First: Being accoladed by infomationweek.com as a cognitive tool for machine learning and analytics, challenges repeated tasks to complete within no time, thus called AI based RPA.
  • It understands the category of data and segregates the data into structured and semi-unstructured. Thus, it helps in achieving cognitive tasks in Image and pattern recognition. OCR capabilities make it compete with other RPA in the market.
  • Its business pillars lie in Business Process as a Service (BPAAS) and Technology as a Service (TAAS). I used to integrate Zoho CRM, SugarCRM and FreshSales CRM with YellowAnt bot. Oauth 2.0 and token management play an important role in Antworks.
  • The best part of the Antworks is that they have queenbot™ which makes colonies and give birth to threads to work on different computers and machines to automate a single and repetitive task.
Anonymous | TrustRadius Reviewer

Cloud 9 Software

  • Customer Service rarely has any hold time, which is seriously important.
  • Cloud 9 cloud-based software makes rescheduling from home, or accessing patient records to triage emergencies a must-have in 2021.
  • All printers and scanners can be easily accessed from any computer.
  • Without networking/servers any computer can be easily replaced without paying an IT to set it up.
  • Tablet-Friendly.
Anonymous | TrustRadius Reviewer

Cons

Antworks Practice Management

  • Most of the times when performing a task on a remote machine, we have to deploy a screen recorder so that we can debug the process bu actually visualizing the workflow. There should be a remote monitoring tool on the Queen machine.
  • When automating Google spreadsheets to plot regression graphs, there are cases when some cell has NaN values. ANTstein always sends an error log in the admin machine. It skips the row and we end up with a smaller amount of data. We have also made a logic for predicting the NaN values by finding the median and fillna pandas-python library. Thus, improvement in flexibility is needed.
  • One should have to be familiar with the user experience of the technology or get certified to work upon. Because the tool is not so easy to learn at one go.
Anonymous | TrustRadius Reviewer

Cloud 9 Software

  • Editing photos
  • Less clicking to load things
  • Timeline feature to chart entry screen
Cheslie Clark | TrustRadius Reviewer

Alternatives Considered

Antworks Practice Management

Mostly we use data scraping tools and then take deep insights from the extracted data. Till now, we were unable to perform automation after scraping the data with the above-mentioned tools. But using ANTworks, we can automate the complete process. Our mainstream work process looks like: Twitter Hashtag extraction > Saving the scraped data to CSV > Importing the CSV in Python > Natural Language Understanding / NLTK in python > Creating pos/neg columns > giving positive and negative insights using analysis.
Anonymous | TrustRadius Reviewer

Cloud 9 Software

OrthoTrac for us became very slow and it became complicated with our fact paced office. We selected Cloud 9 [Software] due to it being web based and it runs very smoothly for our practice.
Stephanie Grates | TrustRadius Reviewer

Return on Investment

Antworks Practice Management

  • The self-learning mechanism makes it so powerful that all the business tasks get completed with no time. It handles the new data automatically without any human workforce behind it.
  • It has various ML models which makes it unique in performing repetitive tasks with learning from previous mistakes.
  • Generating Industry insights and market analysis is a key application of ANTstein.
  • A separate business goal we have achieved using Antworks. A slack platform is integrated with various chat-ops, for example, integrating google drive, GitHub, Gmail at one place and getting all of the information just by asking a query to the ANT. Example query—"New mails", "Updates in XYZ spreadsheet"
Anonymous | TrustRadius Reviewer

Cloud 9 Software

  • Our office has overall been able to move at a faster pace.
Kayla Gilmer | TrustRadius Reviewer

Pricing Details

Antworks Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cloud 9 Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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