What users are saying about
1 Rating
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Score 8 out of 100
8 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Antworks Practice Management

Their cost is high, but it's easy to install, and getting familiar with the tool is quite fast. Compared to other tools and software, there are many other options to achieve the same business goal with very vast community support. They say Antworks can be trained with ML to extract data and process it automatically, but we find bugs daily. One of our business goals is web scraping first and then analyzing the scraped content. But many times when websites don't follow the same rule, it sends error messages and stops the process.
Anonymous | TrustRadius Reviewer

Dentrix

Dentrix focuses on the needs of dental practices, and makes it a good candidate for smaller organizations. Larger enterprises should consider integration with other systems, and the complexity involved there. The system also looks and feels a little dated due to the user interface. A modern interface and rebranding would be a nice-to-have.
Anonymous | TrustRadius Reviewer

Pros

Antworks Practice Management

  • First: Being accoladed by infomationweek.com as a cognitive tool for machine learning and analytics, challenges repeated tasks to complete within no time, thus called AI based RPA.
  • It understands the category of data and segregates the data into structured and semi-unstructured. Thus, it helps in achieving cognitive tasks in Image and pattern recognition. OCR capabilities make it compete with other RPA in the market.
  • Its business pillars lie in Business Process as a Service (BPAAS) and Technology as a Service (TAAS). I used to integrate Zoho CRM, SugarCRM and FreshSales CRM with YellowAnt bot. Oauth 2.0 and token management play an important role in Antworks.
  • The best part of the Antworks is that they have queenbot™ which makes colonies and give birth to threads to work on different computers and machines to automate a single and repetitive task.
Anonymous | TrustRadius Reviewer

Dentrix

  • Easy to look up, edit, delete, break and make appointments. This is great when you're on the phone with someone and are able to quickly locate them in the system and see what appointments they have.
  • Easily make changes to providers information, colors or schedules. This is nice because we tend to have fill in hygienists and we can change their colors so it will not indicate the same colors as are our normal staff.
  • Easily print reports and deposits from the office manager. This helps us keep track of new patients, aging reports, unscheduled appointments, unscheduled treatment, continuing care appointments and so much more.
Anonymous | TrustRadius Reviewer

Cons

Antworks Practice Management

  • Most of the times when performing a task on a remote machine, we have to deploy a screen recorder so that we can debug the process bu actually visualizing the workflow. There should be a remote monitoring tool on the Queen machine.
  • When automating Google spreadsheets to plot regression graphs, there are cases when some cell has NaN values. ANTstein always sends an error log in the admin machine. It skips the row and we end up with a smaller amount of data. We have also made a logic for predicting the NaN values by finding the median and fillna pandas-python library. Thus, improvement in flexibility is needed.
  • One should have to be familiar with the user experience of the technology or get certified to work upon. Because the tool is not so easy to learn at one go.
Anonymous | TrustRadius Reviewer

Dentrix

  • Room for improvement with customization. Wish there were more options for personal settings.
  • Some times it feels there is too many places to put information. Patient Chart, document center, journal, ledger, and patient chart. We have a little bit of miscommunication in our office as to where to find information. Should be able to take any information and plug into all areas it pertains to.
  • Letters are very confusing and could be a little easier to integrate.
  • Unscheduled treatment plan report does not show that patients have already appointed for some on the treatment list
  • Dates on notes allows you to change the date to whatever you would like. For example the doctor did notes for a patient and by accident changed the date to the the upcoming year and signed it. Now that note is a year in advance and because she signed it theres nothing we can do but append it. You shouldn't be able to go ahead for the clinical notes date.
Debra Reiner | TrustRadius Reviewer

Support Rating

Antworks Practice Management

No score
No answers yet
No answers on this topic

Dentrix

Dentrix 8.0
Based on 2 answers
We have used Dentrix support and they seem to be helpful. We are able to schedule meetings as needed within a short time frame, and are usually able to resolve any issues we may have within 1 or 2 calls. There doesn't seem to be as strong of a user community around Dentrix as there is with Epic.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Antworks Practice Management

Mostly we use data scraping tools and then take deep insights from the extracted data. Till now, we were unable to perform automation after scraping the data with the above-mentioned tools. But using ANTworks, we can automate the complete process. Our mainstream work process looks like: Twitter Hashtag extraction > Saving the scraped data to CSV > Importing the CSV in Python > Natural Language Understanding / NLTK in python > Creating pos/neg columns > giving positive and negative insights using analysis.
Anonymous | TrustRadius Reviewer

Dentrix

Best of the ones I've looked at. Dentrix has a cloud version I'm going to look at.
Loyd Dowd, DDS FICOI MCSD | TrustRadius Reviewer

Return on Investment

Antworks Practice Management

  • The self-learning mechanism makes it so powerful that all the business tasks get completed with no time. It handles the new data automatically without any human workforce behind it.
  • It has various ML models which makes it unique in performing repetitive tasks with learning from previous mistakes.
  • Generating Industry insights and market analysis is a key application of ANTstein.
  • A separate business goal we have achieved using Antworks. A slack platform is integrated with various chat-ops, for example, integrating google drive, GitHub, Gmail at one place and getting all of the information just by asking a query to the ANT. Example query—"New mails", "Updates in XYZ spreadsheet"
Anonymous | TrustRadius Reviewer

Dentrix

  • Dentrix is a good solid platform to use and we rely heavily on it.
  • Dentrix is so advanced and has lots to offer, but we don't know half of what it can do.
  • It is a nice thought that there are many 3rd party applications that work with Dentrix to give you a broader and more fulfilling way to run your business.
Anonymous | TrustRadius Reviewer

Pricing Details

Antworks Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dentrix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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