Anybill vs Concur Travel and Expense

• Eliminates multiple vendor set ups
• Only have to process one check request for multiple jurisdiction payments
• they take care of the delivery of payment part

Read full review

• You can implement a lot of controls for travel/expense reimbursement (setting reimbursement limits, setting limits for flagging review, you can set a 2-person approval if the expense reaches a certain limit)
• There is an audit log for every action (great doing financial audits)
• You can easily track the status of each expense report along with e-mail notifications on the status of each report.

Read full review

• Tax schema can be confusing

Read full review

• Implementation is one of the weaknesses for Concur, I have implemented it for two separate companies. The first time was relatively smooth and we were operational in a few weeks. However, the second time around it took several months to even go live and several more for me to shake down problems to make sure the system works correctly. I am very experienced managing Concur as an admin and I was able to get by but it was a big weakness.
• Customer support is not great if you call them on the phone, Concur funnels all their requests through their online ticketing portal. They are great if you utilize the ticket system. I actually prefer this system but I have talked to many people who wish their problems could be addressed immediately with a real person on the phone versus having to put in a ticket and wait 24-72 hours or sometimes longer to get things resolved. I am busy and my problems are very technical and complicated and I do not want to devote half my afternoon to fixing a small problem.
• Integration with accounting packages not under Concur's "ecosystem of partners" can be a challenge. If you use QuickBooks for example it is a five minute process to set up your system to securely send data to and from Concur after the approval steps with no errors. However, my company uses Procas and it is a nightmare to set up the accounting extraction from Concur which is a large data dump of all the info on secure encrypted FTP server. It takes a while to organize the data into an acceptable and error free import file to upload into the accounting software.

Read full review

• increased efficiency of payment process

Read full review

• Convenience
• 'All in one place' for everything expense related
• Frustration - people not having receipts for some expenses
• Lack of user friendliness makes it difficult for some people to use

Read full review