AnyDesk vs Webex Meetings | TrustRadius

What users are saying about

Score 9.3 out of 10

Based on 41 reviews and ratings

Score 8.2 out of 10

Based on 1207 reviews and ratings

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Feature Rating Comparison

AnyDesk

Webex Meetings

Screen sharing

File transfer

Instant message

Secure remote access with Smart Card authentication

Access to sleeping/powered-off computers

Over-the-Internet remote session

Initiate remote control from mobile

Remote management of servers & workstations

Remote Active Directory® management

Centralized management dashboard

Session record

Annotations

Monitoring and Alerts

Multi-platform remote control

AnyDesk

Webex Meetings

High quality audio

High quality video

Low bandwidth requirements

Mobile support

AnyDesk

Webex Meetings

Desktop sharing

Whiteboards

AnyDesk

Webex Meetings

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

AnyDesk

Webex Meetings

Live chat

Audience polling

Q&A

AnyDesk

Webex Meetings

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Easy to use.
You can choose an alias for your machine instead of a number ID.
It has a good mobile app.
It does not consume much RAM or slow down the machine upon startup.

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Verified User

Analyst in Information Technology

Information Technology and Services Company, 1001-5000 employees

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it is very robust and Stable
Security is one important strength
it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
It is curious how they like the way they could change the Virtual Background and how better it looks than others

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Sales and Marketing

CIBERCComputer & Network Security, 201-500 employees

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Cons

The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.

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Verified User

Manager in Information Technology

Civil Engineering Company, 201-500 employees

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Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
Needs a bigger marketplace similar to Zoom
Virtual backgrounds needs improvement and should include motion backgrounds
Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
Allow fullscreen video of presenter video on secondary monitor

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Verified User

Director in Information Technology

Higher Education Company, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Webex Meetings 7.6

Based on 34 answers

Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information

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Account Supervisor

Mulberry Marketing CommunicationsPublic Relations and Communications, 11-50 employees

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Usability

AnyDesk 9.5

Based on 2 answers

AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.

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Verified User

Engineer in Information Technology

Information Services Company, 201-500 employees

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Webex Meetings 8.8

Based on 63 answers

Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.

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Verified User

Account Manager in Sales

Information Technology & Services Company, 51-200 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Webex Meetings 9.2

Based on 100 answers

To date any issues that may have arisen have had an alternative solution that did not put us in a down state. We could use the voip if the call in feature was not working. Most errors stem from an internal network or personal setting on a user’s pc.

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Verified User

Technician in Information Technology

Medical Device Company, 1001-5000 employees

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Performance

No score

No answers yet

No answers on this topic

Webex Meetings 8.8

Based on 78 answers

Something can be done to make the desktop app faster. When it loads on start-up it makes the system quite slower than expected. Reports and recordings are not immediately available after a meeting ends. Using both Webex Meetings and Webex Teams desktop apps slows down the system.

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Maurizio Maggiora

Netwoking & Security Engineer

Accademia del LevanteE-Learning, 1-10 employees

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Support Rating

AnyDesk 9.3

Based on 15 answers

I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.

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IT-Support

Grupo BoticárioCosmetics, 5001-10,000 employees

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Webex Meetings 8.3

Based on 115 answers

The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.

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Verified User

Professional in Professional Services

Computer Software Company, 51-200 employees

View all 115 answers on this topic

In-Person Training

No score

No answers yet

No answers on this topic

Webex Meetings 6.4

Based on 1 answer

It is very good to have an in-person training at times as they can show you in in person how to configure an operating system.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 11-50 employees

View all 1 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Webex Meetings 7.8

Based on 2 answers

We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 11-50 employees

View all 2 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Webex Meetings 9.0

Based on 17 answers

That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.

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Chris Carpenter

Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler

Beckman Coulter, IncBiotechnology, 10,001+ employees

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Alternatives Considered

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 5001-10,000 employees

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We work alongside Cisco and the is the tool of choice for this channel. Most of the other tools we have access too, prospects and partner struggle with as they don't have it installed or have locked down systems and can't launch the meetings.

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Chris Krystalowich

Head of Cisco Ecosystem and Channels

eGain CorporationComputer Software, 501-1000 employees

View all 302 answers on this topic

Scalability

No score

No answers yet

No answers on this topic

Webex Meetings 8.9

Based on 78 answers

Webex Meetings with its default of 1000 users in a meeting has been adequate for 99% of meeting requirements. In the event that a user needs more than this, Cisco Events is available for up to 3000 participants for larger meetings. There have been instances where a customer needed more than this is the reason why I gave this a 9.

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(Brian) Keith Klevenski

Unified Communications Solutions Architect

Accudata SystemsInformation Technology & Services, 51-200 employees

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Return on Investment

Easy access to client devices which is a very positive impact on our institute.
According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 5001-10,000 employees

View all 14 answers on this topic

Webex Meetings has enabled our entire workforce to stay safe and work from home
Webex Meetings has enabled us to work face to face with coworkers and customers around the globe
Webex Meetings purchased in an enterprise agreement provides the lowest monthly investment and the returns offered by using this software are absolutely worth that cost

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Verified User

Engineer in Professional Services

Information Technology & Services Company, 1001-5000 employees

View all 302 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

AnyDesk Editions & Modules

Edition

Lite	10.99¹
Professional	20.99¹
Power	52.49¹

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Webex Meetings Editions & Modules

Edition

Free	$0.00¹
Starter	$13.50¹
Plus	$17.95¹
Business	$26.95¹

per month

Additional Pricing Details

Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

AnyDesk

Webex Meetings

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