What users are saying about
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 41 reviews and ratings
Webex Meetings
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Top Rated
1207 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 1207 reviews and ratings
Likelihood to Recommend
AnyDesk
AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.
RPA Developer
Grupo BoticárioChemicals, 501-1000 employees
Webex Meetings
Document sharing (rather than screen sharing) needs to be improved so that there can be guaranteed consistency between what the host see and what the attendee sees. At the moment the only way to guarantee this is by using the discontinued UCF format. Screen sharing is nit a viable solution as the annotation toools for the attendees is not available.Apart from that [Cisco] Webex Meetings is reliable and comfortable way to conduct online classes.Ability for users accessing meetings from phones or tablets to be able to use the annoation tools would be useful.
Academic Director
Business LinksE-Learning, 51-200 employees
Feature Rating Comparison
Remote Administration
AnyDesk
8.7
Webex Meetings
—
Screen sharing
AnyDesk
8.9
Webex Meetings
—
File transfer
AnyDesk
8.3
Webex Meetings
—
Instant message
AnyDesk
8.4
Webex Meetings
—
Secure remote access with Smart Card authentication
AnyDesk
8.8
Webex Meetings
—
Access to sleeping/powered-off computers
AnyDesk
9.0
Webex Meetings
—
Over-the-Internet remote session
AnyDesk
9.2
Webex Meetings
—
Initiate remote control from mobile
AnyDesk
7.9
Webex Meetings
—
Remote management of servers & workstations
AnyDesk
9.1
Webex Meetings
—
Remote Active Directory® management
AnyDesk
8.7
Webex Meetings
—
Centralized management dashboard
AnyDesk
8.9
Webex Meetings
—
Session record
AnyDesk
8.5
Webex Meetings
—
Annotations
AnyDesk
8.6
Webex Meetings
—
Monitoring and Alerts
AnyDesk
8.5
Webex Meetings
—
Multi-platform remote control
AnyDesk
9.0
Webex Meetings
—
Performance & Compatibility of Online Events Software
AnyDesk
—
Webex Meetings
8.1
High quality audio
AnyDesk
—
Webex Meetings
8.4
High quality video
AnyDesk
—
Webex Meetings
8.3
Low bandwidth requirements
AnyDesk
—
Webex Meetings
7.6
Mobile support
AnyDesk
—
Webex Meetings
8.2
Screen Sharing
AnyDesk
—
Webex Meetings
8.6
Desktop sharing
AnyDesk
—
Webex Meetings
8.9
Whiteboards
AnyDesk
—
Webex Meetings
8.3
Online Meetings / Events
AnyDesk
—
Webex Meetings
8.4
Calendar integration
AnyDesk
—
Webex Meetings
8.7
Meeting initiation
AnyDesk
—
Webex Meetings
8.5
Integrates with social media
AnyDesk
—
Webex Meetings
7.6
Record meetings / events
AnyDesk
—
Webex Meetings
8.7
Slideshows
AnyDesk
—
Webex Meetings
8.8
Online Events Collaboration
AnyDesk
—
Webex Meetings
8.5
Live chat
AnyDesk
—
Webex Meetings
8.4
Audience polling
AnyDesk
—
Webex Meetings
8.6
Q&A
AnyDesk
—
Webex Meetings
8.4
Online Events Security
AnyDesk
—
Webex Meetings
8.4
User authentication
AnyDesk
—
Webex Meetings
8.5
Participant roles & permissions
AnyDesk
—
Webex Meetings
8.6
Confidential attendee list
AnyDesk
—
Webex Meetings
8.1
Pros
AnyDesk
- Easy to use.
- You can choose an alias for your machine instead of a number ID.
- It has a good mobile app.
- It does not consume much RAM or slow down the machine upon startup.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 1001-5000 employeesWebex Meetings
- it is very robust and Stable
- Security is one important strength
- it is easy to use, and even when shared to arrange meetings with customer that are more familiar in using other Meeting Tools, they find it easy to use and better than the tools they have been using.
- It is curious how they like the way they could change the Virtual Background and how better it looks than others
Sales and Marketing
CIBERCComputer & Network Security, 201-500 employees
Cons
AnyDesk
- The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.

Verified User
Manager in Information Technology
Civil Engineering Company, 201-500 employeesWebex Meetings
- Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
- Needs a bigger marketplace similar to Zoom
- Virtual backgrounds needs improvement and should include motion backgrounds
- Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
- Allow fullscreen video of presenter video on secondary monitor

Verified User
Director in Information Technology
Higher Education Company, 10,001+ employeesLikelihood to Renew
AnyDesk
No score
No answers yet
No answers on this topic
Webex Meetings
Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Account Supervisor
Mulberry Marketing CommunicationsPublic Relations and Communications, 11-50 employees
Usability
AnyDesk
AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.

Verified User
Engineer in Information Technology
Information Services Company, 201-500 employeesWebex Meetings
Webex Meetings 8.8
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.

Verified User
Account Manager in Sales
Information Technology & Services Company, 51-200 employeesReliability and Availability
AnyDesk
No score
No answers yet
No answers on this topic
Webex Meetings
Webex Meetings 9.2
Based on 100 answers
To date any issues that may have arisen have had an alternative solution that did not put us in a down state. We could use the voip if the call in feature was not working. Most errors stem from an internal network or personal setting on a user’s pc.

Verified User
Technician in Information Technology
Medical Device Company, 1001-5000 employeesPerformance
AnyDesk
No score
No answers yet
No answers on this topic
Webex Meetings
Webex Meetings 8.8
Based on 78 answers
Something can be done to make the desktop app faster. When it loads on start-up it makes the system quite slower than expected. Reports and recordings are not immediately available after a meeting ends. Using both Webex Meetings and Webex Teams desktop apps slows down the system.
Netwoking & Security Engineer
Accademia del LevanteE-Learning, 1-10 employees
Support Rating
AnyDesk
AnyDesk 9.3
Based on 15 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
IT-Support
Grupo BoticárioCosmetics, 5001-10,000 employees
Webex Meetings
Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.

Verified User
Professional in Professional Services
Computer Software Company, 51-200 employeesIn-Person Training
AnyDesk
No score
No answers yet
No answers on this topic
Webex Meetings
Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as they can show you in in person how to configure an operating system.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 11-50 employeesOnline Training
AnyDesk
No score
No answers yet
No answers on this topic
Webex Meetings
Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 11-50 employeesImplementation Rating
AnyDesk
No score
No answers yet
No answers on this topic
Webex Meetings
Webex Meetings 9.0
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
Beckman Coulter, IncBiotechnology, 10,001+ employees
Alternatives Considered
AnyDesk
AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.

Verified User
Employee in Information Technology
Information Technology and Services Company, 5001-10,000 employeesWebex Meetings
We work alongside Cisco and the is the tool of choice for this channel. Most of the other tools we have access too, prospects and partner struggle with as they don't have it installed or have locked down systems and can't launch the meetings.
Head of Cisco Ecosystem and Channels
eGain CorporationComputer Software, 501-1000 employees
Scalability
AnyDesk
No score
No answers yet
No answers on this topic
Webex Meetings
Webex Meetings 8.9
Based on 78 answers
Webex Meetings with its default of 1000 users in a meeting has been adequate for 99% of meeting requirements. In the event that a user needs more than this, Cisco Events is available for up to 3000 participants for larger meetings. There have been instances where a customer needed more than this is the reason why I gave this a 9.
Unified Communications Solutions Architect
Accudata SystemsInformation Technology & Services, 51-200 employees
Return on Investment
AnyDesk
- Easy access to client devices which is a very positive impact on our institute.
- According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
- Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.

Verified User
Employee in Information Technology
Information Technology and Services Company, 5001-10,000 employeesWebex Meetings
- Webex Meetings has enabled our entire workforce to stay safe and work from home
- Webex Meetings has enabled us to work face to face with coworkers and customers around the globe
- Webex Meetings purchased in an enterprise agreement provides the lowest monthly investment and the returns offered by using this software are absolutely worth that cost

Verified User
Engineer in Professional Services
Information Technology & Services Company, 1001-5000 employeesPricing Details
AnyDesk
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
AnyDesk Editions & Modules
Edition
Lite | 10.991 |
---|---|
Professional | 20.991 |
Power | 52.491 |
- per month
Additional Pricing Details
—Webex Meetings
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Webex Meetings Editions & Modules
Edition
Free | $0.001 |
---|---|
Starter | $13.501 |
Plus | $17.951 |
Business | $26.951 |
- per month