AnyDesk vs LogMeIn Central

• Easy to use.
• You can choose an alias for your machine instead of a number ID.
• It has a good mobile app.
• It does not consume much RAM or slow down the machine upon startup.

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• LogMeIn Central excels at accessing computers remotely. I can blank the remote screen for privacy which is useful when you have to access sensitive data and you don't want the person on the other end to see it.
• LogMeIn Central with remote desktop also allows you to lock the keyboard and mouse to prevent the remote user from accidentally clicking on things while I work with their computer. I use this feature a lot.
• LogMeIn Central also has this neat feature to access a files on a remote computer without ever using remote desktop. You can send large files to the remote computer or retrieve them without stopping the remote user from getting their work done.

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• The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.

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• One feature I have found to be a bit confusing is the One2Many. I have yet to take advantage of its features.
• On several occasions when using the LogMeIn Client to access a computer we have run into issues with printers not being available once connected but disconnecting and or rebooting always seems to fix the problem.
• Another feature I have found to be confusing to set up is the Alerts feature. I have yet to use this due to the complexity of setting it up.

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• Easy access to client devices which is a very positive impact on our institute.
• According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
• Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.

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• Saves time - we can quickly get onto a computer with issues - provided it's online.
• Remote wake up - MOST of the time, we are able to remotely wake computers using LogMeIn. It doesn't always work, but what does? This is big for a number of reasons. First, if we need to perform evening maintenance on a PC and the user has neglected to leave the computer on for us, or it has gone to sleep, we can wake the computer and continue our work. Second - LMI has helped us recover a stolen laptop. Due to the culprit not wiping the computer, LogMeIn was still on it, and we were able to wake the unit, remote in, and get the computer's location.
• Less hand holding - we have techs in the field who simply install their package and forget it. This gives us immediate access to the PCs if necessary.

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