What users are saying about
45 Ratings
9 Ratings
45 Ratings
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Score 9.3 out of 100
9 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

AnyDesk

AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.
José Carvalho | TrustRadius Reviewer

Splashtop SOS

Splashtop On-Demand Support is less expensive and just as functional as its on-demand competitors. I actually prefer it to LogMeIn Rescue as it has less management in the application and it's quicker to start sessions. I use this regularly for troubleshooting and client training. Larger organizations might prefer the management features of LogMeIn Rescue, but I don't think they would be necessary as you can access them through the web interface.
Rick Camp | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

AnyDesk
8.7
Splashtop SOS
9.8
Screen sharing
AnyDesk
9.0
Splashtop SOS
10.0
File transfer
AnyDesk
8.5
Splashtop SOS
10.0
Instant message
AnyDesk
8.4
Splashtop SOS
Secure remote access with Smart Card authentication
AnyDesk
8.8
Splashtop SOS
Access to sleeping/powered-off computers
AnyDesk
9.0
Splashtop SOS
Over-the-Internet remote session
AnyDesk
9.2
Splashtop SOS
9.0
Initiate remote control from mobile
AnyDesk
7.9
Splashtop SOS
Remote management of servers & workstations
AnyDesk
9.2
Splashtop SOS
Remote Active Directory® management
AnyDesk
8.9
Splashtop SOS
Centralized management dashboard
AnyDesk
8.6
Splashtop SOS
Session record
AnyDesk
8.4
Splashtop SOS
Annotations
AnyDesk
8.6
Splashtop SOS
Monitoring and Alerts
AnyDesk
8.5
Splashtop SOS
Multi-platform remote control
AnyDesk
9.0
Splashtop SOS
10.0

Pros

AnyDesk

  • Easy to use.
  • You can choose an alias for your machine instead of a number ID.
  • It has a good mobile app.
  • It does not consume much RAM or slow down the machine upon startup.
Anonymous | TrustRadius Reviewer

Splashtop SOS

  • On-demand remote control of a PC
  • On-demand remote access to a smartphone
  • Full-time remote access to specific computers with an agent installed
Rick Camp | TrustRadius Reviewer

Cons

AnyDesk

  • The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.
Anonymous | TrustRadius Reviewer

Splashtop SOS

  • sos.splashtop.com is hard to communicate by voice, so I usually email it or speak every letter.
  • Larger organizations might want more management tools
  • Session codes are not specific to an account, so there might be room for security improvements
Rick Camp | TrustRadius Reviewer

Usability

AnyDesk

AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Anonymous | TrustRadius Reviewer

Splashtop SOS

Splashtop SOS 8.0
Based on 1 answer
It has a clean and simple interface. Extremely easy and fast to start a remote session with a PC or Mac. It is mostly intuitive if you are used to working with PCs. The remote sessions for phones are more complicated and take longer to set up. I don't use them very often though
Rick Camp | TrustRadius Reviewer

Support Rating

AnyDesk

AnyDesk 9.3
Based on 15 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
João Mauricio | TrustRadius Reviewer

Splashtop SOS

No score
No answers yet
No answers on this topic

Alternatives Considered

AnyDesk

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.
Anonymous | TrustRadius Reviewer

Splashtop SOS

Splashtop On-Demand Support is easier to use and significantly less expensive.
Rick Camp | TrustRadius Reviewer

Return on Investment

AnyDesk

  • Easy access to client devices which is a very positive impact on our institute.
  • According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
  • Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.
Anonymous | TrustRadius Reviewer

Splashtop SOS

  • Easily the most cost-effective option in this category
  • Quicker to begin sessions than competitors
  • Works on multiple platforms, including smartphones
Rick Camp | TrustRadius Reviewer

Screenshots

Pricing Details

AnyDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnyDesk Editions & Modules

Edition
Lite10.991
Professional20.991
Power52.491
  1. per month
Additional Pricing Details

Splashtop SOS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splashtop SOS Editions & Modules

Edition
SOS$17.001
SOS+10$19.001
SOS Unlimited$34.001
Splashtop EnterpriseContact Sales
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AnyDesk
9.2
Splashtop SOS
8.0

Usability

AnyDesk
9.5
Splashtop SOS
8.0

Support Rating

AnyDesk
9.3
Splashtop SOS

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