Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.0 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$14.90
per year
Zoom
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
$5
per month per license
Pricing
AnyDeskZoom
Editions & Modules
Solo
$14.90
per month billed annually
Standard
$29.90
per month billed annually
Advanced
$79.90
per month billed annually
Enterprise
Custom
per year billed annually
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
AnyDeskZoom
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskZoom
Considered Both Products
AnyDesk

No answer on this topic

Zoom
Chose Zoom
We started testing the tool and quickly changed everything. We chose to use it because it worked very well and with a higher quality than expected. Today we do not think of using another tool because it is meeting all our needs. We managed to keep the team updated and united, …
Top Pros
Top Cons
Features
AnyDeskZoom
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
7.7
28 Ratings
7% below category average
Zoom
-
Ratings
Screen sharing8.326 Ratings00 Ratings
File transfer7.128 Ratings00 Ratings
Instant message7.124 Ratings00 Ratings
Secure remote access with Smart Card authentication9.218 Ratings00 Ratings
Access to sleeping/powered-off computers7.622 Ratings00 Ratings
Over-the-Internet remote session7.726 Ratings00 Ratings
Initiate remote control from mobile7.625 Ratings00 Ratings
Remote management of servers & workstations7.623 Ratings00 Ratings
Remote Active Directory® management6.620 Ratings00 Ratings
Centralized management dashboard7.523 Ratings00 Ratings
Session record9.724 Ratings00 Ratings
Annotations7.021 Ratings00 Ratings
Monitoring and Alerts7.022 Ratings00 Ratings
Multi-platform remote control7.826 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
AnyDesk
-
Ratings
Zoom
7.2
710 Ratings
12% below category average
High quality audio00 Ratings7.7704 Ratings
High quality video00 Ratings7.6706 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
AnyDesk
-
Ratings
Zoom
7.6
698 Ratings
5% below category average
Desktop sharing00 Ratings8.1697 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
AnyDesk
-
Ratings
Zoom
7.5
703 Ratings
6% below category average
Calendar integration00 Ratings7.5626 Ratings
Meeting initiation00 Ratings7.9685 Ratings
Record meetings / events00 Ratings7.7658 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
AnyDesk
-
Ratings
Zoom
7.3
613 Ratings
5% below category average
Live chat00 Ratings7.4595 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
AnyDesk
-
Ratings
Zoom
7.1
591 Ratings
5% below category average
User authentication00 Ratings6.7511 Ratings
Participant roles & permissions00 Ratings6.9565 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
AnyDesk
-
Ratings
Zoom
5.3
15 Ratings
42% below category average
Hosted PBX00 Ratings4.68 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.010 Ratings
Directory of employee names00 Ratings6.411 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
AnyDesk
-
Ratings
Zoom
6.7
19 Ratings
20% below category average
Answering rules00 Ratings6.510 Ratings
Call recording00 Ratings8.116 Ratings
Call park00 Ratings5.810 Ratings
Call screening00 Ratings6.510 Ratings
Message alerts00 Ratings6.314 Ratings
Business SMS/External Messaging00 Ratings6.86 Ratings
Voicemail Transcription00 Ratings7.110 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
AnyDesk
-
Ratings
Zoom
7.4
18 Ratings
15% below category average
Mobile app for iOS00 Ratings8.016 Ratings
Mobile app for Android00 Ratings6.812 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
AnyDesk
-
Ratings
Zoom
5.5
11 Ratings
30% below category average
Centralized communications management00 Ratings4.98 Ratings
Team messaging00 Ratings5.39 Ratings
Team document sharing00 Ratings6.79 Ratings
Call and meeting analytics00 Ratings5.09 Ratings
Best Alternatives
AnyDeskZoom
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskZoom
Likelihood to Recommend
8.2
(28 ratings)
7.0
(727 ratings)
Likelihood to Renew
-
(0 ratings)
4.3
(16 ratings)
Usability
9.5
(2 ratings)
7.0
(39 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.3
(12 ratings)
4.7
(39 ratings)
Implementation Rating
-
(0 ratings)
9.6
(7 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AnyDeskZoom
Likelihood to Recommend
AnyDesk Software
If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
Read full review
Zoom
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Read full review
Pros
AnyDesk Software
  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
AnyDesk Software
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
AnyDesk Software
No answers on this topic
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
AnyDesk Software
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
AnyDesk Software
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
AnyDesk Software
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Read full review
Implementation Rating
AnyDesk Software
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
AnyDesk Software
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
Read full review
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Read full review
Contract Terms and Pricing Model
AnyDesk Software
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
AnyDesk Software
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
AnyDesk Software
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
AnyDesk Software
  • Reduce time and efforts spare for sorting out issues.
  • Increase the overall revenue as able to share and present our products to customers easily and in detail.
  • Control our expenses as we can handle any issue that arises remotely.
  • Improve overall customer services as we act quickly and promptly with any issues.
Read full review
Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Read full review
ScreenShots