AnyDesk vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.3 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$15.99
per month per user
Pricing
AnyDeskZoom Workplace
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
AnyDeskZoom Workplace
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskZoom Workplace
Considered Both Products
AnyDesk
Chose AnyDesk
The most important thing is ease of use and easy to understand. zoom, Google Meet and TeamViewer and very complicated as compared to AnyDesk. Within 2-3 clicks we can connect get access and get the work done. It doesn't need the user to be well worse with the system even a noob …
Zoom Workplace
Chose Zoom Workplace
We started testing the tool and quickly changed everything. We chose to use it because it worked very well and with a higher quality than expected. Today we do not think of using another tool because it is meeting all our needs. We managed to keep the team updated and united, …
Features
AnyDeskZoom Workplace
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
8.6
56 Ratings
8% above category average
Zoom Workplace
-
Ratings
Screen sharing9.554 Ratings00 Ratings
File transfer9.155 Ratings00 Ratings
Instant message8.650 Ratings00 Ratings
Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
Access to sleeping/powered-off computers7.139 Ratings00 Ratings
Over-the-Internet remote session8.952 Ratings00 Ratings
Initiate remote control from mobile8.446 Ratings00 Ratings
Remote management of servers & workstations8.943 Ratings00 Ratings
Remote Active Directory® management8.535 Ratings00 Ratings
Centralized management dashboard8.643 Ratings00 Ratings
Session record8.847 Ratings00 Ratings
Annotations7.440 Ratings00 Ratings
Monitoring and Alerts8.432 Ratings00 Ratings
Multi-platform remote control8.948 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
8.3
962 Ratings
1% above category average
High quality audio00 Ratings8.5954 Ratings
High quality video00 Ratings8.6954 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
8.5
961 Ratings
3% above category average
Desktop sharing00 Ratings9.2960 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
8.5
967 Ratings
3% above category average
Calendar integration00 Ratings8.7879 Ratings
Meeting initiation00 Ratings9.1941 Ratings
Record meetings / events00 Ratings9.0917 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
8.1
832 Ratings
0% above category average
Live chat00 Ratings8.8814 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
8.8
822 Ratings
12% above category average
User authentication00 Ratings8.7719 Ratings
Participant roles & permissions00 Ratings8.8789 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
7.8
209 Ratings
6% below category average
Hosted PBX00 Ratings7.598 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.7123 Ratings
Directory of employee names00 Ratings8.2194 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
7.9
228 Ratings
6% below category average
Answering rules00 Ratings8.5169 Ratings
Call recording00 Ratings9.0206 Ratings
Call park00 Ratings8.0129 Ratings
Call screening00 Ratings7.5145 Ratings
Message alerts00 Ratings7.9182 Ratings
Business SMS/External Messaging00 Ratings7.6121 Ratings
Voicemail Transcription00 Ratings7.1167 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
8.5
252 Ratings
0% above category average
Mobile app for iOS00 Ratings8.5222 Ratings
Mobile app for Android00 Ratings8.5157 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
AnyDesk
-
Ratings
Zoom Workplace
8.4
211 Ratings
3% above category average
Centralized communications management00 Ratings8.3170 Ratings
Team messaging00 Ratings8.5181 Ratings
Team document sharing00 Ratings8.6159 Ratings
Call and meeting analytics00 Ratings8.3173 Ratings
Best Alternatives
AnyDeskZoom Workplace
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.4 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskZoom Workplace
Likelihood to Recommend
8.9
(56 ratings)
8.7
(1020 ratings)
Likelihood to Renew
9.8
(5 ratings)
6.9
(25 ratings)
Usability
9.1
(31 ratings)
8.3
(45 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
8.5
(14 ratings)
5.4
(46 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
9.0
(1 ratings)
6.3
(11 ratings)
Configurability
8.0
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
9.6
(3 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
AnyDeskZoom Workplace
Likelihood to Recommend
AnyDesk Software
Quick connection with pre-set clients, where you can connect with or without a password, and even turn on your computer if you have it configured that way. When connecting to multiple devices, managing several windows can be confusing when, in my opinion, it could be better managed by tabs with the connections listed sequentially for visual identification.
Read full review
Zoom
Integration with other products and the AI summaries have been huge wins for Zoom Workplace in our organization. They have been life changing for our team. Also, being able to make and receive calls from our cell phones rather than have to give out personal cell phone numbers has been wildly successful with our attorneys.
Read full review
Pros
AnyDesk Software
  • It allows you to troubleshoot and fix system issues remotely
  • It enables you to give online training and presentations to your team and record it for future use.
  • It enhances you remote support experience with advanced tools
  • It offers affordable remote support solution
  • It offers higher availability
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
Read full review
Zoom
  • Love notes - allow insertion of table or grid
  • Allow admin to turn off DND
  • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
Read full review
Likelihood to Renew
AnyDesk Software
This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
AnyDesk Software
I would like to rate it 9 out of 10 stars because the software has significantly simplified the interaction process for us. Additionally, knowledge sharing and team support can be accomplished in just a few seconds through video conferencing and screen sharing. The physical movement of manpower has been minimised after installing this software in our business.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
AnyDesk Software
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
AnyDesk Software
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
AnyDesk Software
Its easy to implement
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
Read full review
Zoom
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
Read full review
Contract Terms and Pricing Model
AnyDesk Software
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
AnyDesk Software
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
AnyDesk Software
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
AnyDesk Software
  • It is currently the best alternative for remote assistance
  • The best option because it allows multi-platform connection between different operating systems, guaranteeing remote assistance to any type of client
  • The best integration to provide technical support, meeting your needs
  • Es la mejor alternativa para asistencia remota actualmente
  • La mejor opción ya que permite conexión multiplataforma entre distintos Sistemas Operativos, permitiendo garantizar la asistencia remota a cualquier tipo de cliente
  • La mejor integración para brindar soporte técnico atendiendo las necesidades
Read full review
Zoom
  • Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
  • Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
  • Zoom webinars have fueled my list growth.
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.