What users are saying about

Anypoint Platform

31 Ratings
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Score 7.8 out of 101

Epsilon Agility Harmony

6 Ratings
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Score 5.8 out of 101

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Likelihood to Recommend

Anypoint Platform

If you'll be working with 3 or more integration services you might need to use Mule.
Keiven Adrian Busita profile photo

Epsilon Agility Harmony

Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
Kimberly Yolitz profile photo

Feature Rating Comparison

Email & Online Marketing

Anypoint Platform
Epsilon Agility Harmony
10.0
Dynamic content
Anypoint Platform
Epsilon Agility Harmony
10.0
Ability to test dynamic content
Anypoint Platform
Epsilon Agility Harmony
10.0
A/B testing
Anypoint Platform
Epsilon Agility Harmony
10.0
Mobile optimization
Anypoint Platform
Epsilon Agility Harmony
10.0
Email deliverability
Anypoint Platform
Epsilon Agility Harmony
10.0
Triggered drip sequences
Anypoint Platform
Epsilon Agility Harmony
10.0

Reporting & Analytics

Anypoint Platform
Epsilon Agility Harmony
10.0
Dashboards
Anypoint Platform
Epsilon Agility Harmony
10.0
Standard reports
Anypoint Platform
Epsilon Agility Harmony
10.0
Custom reports
Anypoint Platform
Epsilon Agility Harmony
10.0

Pros

  • Expose APIs for seamless use internally and by customer developers.
  • Improve rapid development processes.
  • Provide end to end monitoring that helps improve overall quality and aid in troubleshooting.
Thomas Green III profile photo
  • Fairly intuitive if you have previous experience with high-end email tools.
  • The training opportunities are good - they offer both online and/or live training.
  • The support we receive is very good.
  • The reporting feature is good - a lot of detailed information.
Kimberly Yolitz profile photo

Cons

  • Redefining API design is cumbersome and painful.
  • Batch transacting is not as intuitive as would be expected.
Thomas Green III profile photo
  • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
  • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
  • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
  • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
Kimberly Yolitz profile photo

Usability

Anypoint Platform8.0
Based on 1 answer
simple and easy graphics and containers helps developers to write complex flows
Federica Bianco profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

No photo available
While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
Kimberly Yolitz profile photo

Return on Investment

  • Very expensive Enterprise Licence cost.
  • MuleSoft Anypoint Platformon cloud is very quick to set up (it is not intended for internal use).
  • DataWeave is very powerful to do transformations.
  • Many native connectors are available (Salesforce...).
No photo available
  • Increased email production = more communication to customers.
  • Better reporting = determine areas for improvement or scale up efforts.
  • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
Kimberly Yolitz profile photo

Pricing Details

Anypoint Platform

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Epsilon Agility Harmony

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details