What users are saying about

Zapier<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

140 Ratings

Anypoint Platform

32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101

Zapier<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

140 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Add comparison

Likelihood to Recommend

Anypoint Platform

MuleSsoft needs a mature SDLC to show success rapidly. In a robust environment, MuleSoft turns capability into efficiency.
Thomas Green III profile photo

Zapier

Best places to user Zapier:
  • Simple automation...moving data from one area to another (Tweets moved to an Evernote Notebook).
  • Automating trigger emails: team, we just landed a new job and here are the details after a client signs off.
  • Moving data from a web form to a database or CRM for more use.
Challenges:
  • Complex processing of data.
  • Real-time needs...the data is usually about 15 minutes behind real-time needs.
Bart Caylor profile photo

Feature Rating Comparison

Cloud Data Integration

Anypoint Platform
Zapier
8.5
Pre-built connectors
Anypoint Platform
Zapier
9.2
Connector modification
Anypoint Platform
Zapier
8.7
Support for real-time and batch integration
Anypoint Platform
Zapier
8.0
Data quality services
Anypoint Platform
Zapier
8.5
Data security features
Anypoint Platform
Zapier
8.1
Monitoring console
Anypoint Platform
Zapier
8.7

Pros

  • Expose APIs for seamless use internally and by customer developers.
  • Improve rapid development processes.
  • Provide end to end monitoring that helps improve overall quality and aid in troubleshooting.
Thomas Green III profile photo
  • Automation - the backbone of Zapier and the magic sauce...no coding of APIs required.
  • Easy interface - You don't have to be a programmer to use it.
  • Professional service - I have used the others (ITTT) but I found Zapier to be more professional both in the website and tools, but prompt in service.
Bart Caylor profile photo

Cons

  • Redefining API design is cumbersome and painful.
  • Batch transacting is not as intuitive as would be expected.
Thomas Green III profile photo
  • Not all tools are on the platform...but that is not necessarily their issue.
  • Some of the triggers and hooks are limiting...I don't have full access to all of the ways to get the data out of systems as I hoped.
  • Sometimes it is hard to keep track of the different connected systems.
Bart Caylor profile photo

Usability

Anypoint Platform8.0
Based on 1 answer
simple and easy graphics and containers helps developers to write complex flows
Federica Bianco profile photo
Zapier8.8
Based on 2 answers
It's very intuitive. You don't need to be overly technical to understand what is happening. It's relatively easy to use.
Malcolm Colman-Shearer profile photo

Support

No score
No answers yet
No answers on this topic
Zapier10.0
Based on 3 answers
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
David Hoffman profile photo

Alternatives Considered

No photo available
  • IFTTT just doesn't have enough power to be useful for us. It doesn't connect to tools we want to use and doesn't provide the kinds of triggers and actions we need.
  • PieSync is going to be useful for a different kind of workflow, where you need to keep two or more systems in sync (e.g. two CRMs.) It's going to be far more effective than trying to build all the possible Zaps you need to go back and forth keep both systems in sync.
  • We've also looked at tray.io which has more powerful features like branching and looping but isn't as easy to use and has now moved their price point well out of the reach of small businesses.
  • More tools are providing automations natively. eg. Agile CRM, Butler for Trello, Hubspot, but Zapier's breadth of integrations is far more appealing (or at least complementary to those native features).
Malcolm Colman-Shearer profile photo

Return on Investment

  • Time and energy saved.
  • In the initial stages, this tool is little tuff to understand but will love it once you know how to use it.
  • Powerful tool.
Pragati Sahu profile photo
  • We have seen 50% faster response time
  • NPS scores went up 25% QoQ
  • Easy budget decision @ $240/yr
Gabriel Perez profile photo

Pricing Details

Anypoint Platform

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Zapier

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details