Likelihood to Recommend AODocs provides a world-class corporate content management solution for enterprises of all sizes. This company has top-notch product development, support, and professional services team, and they're building a community of like-minded customers who can benefit from one other's knowledge and experiences. A remarkable set of extensions, migration tools, and links to other relevant services make up the ecosystem of functionality.
Read full review It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.
Read full review Pros With this technology, you don't have to rely on experts all the time to design functional processes, which is a big plus for me. There is a superb support team and expert services, and they'll get you up and running in no time. Our document management system has been enhanced, and it now updates and maintains itself more quickly. Read full review Maintains all scanned and processed documents since we converted from paper files. 13 years and counting for our company. Able to create custom folders or "workflows" with specific permissions. Able to quickly search using a wide variety of search parameters. Allows the user to make notations, highlights, and digital stamps for future reference. Allows the user to scan or drag and drop documents into the program and will convert to the acceptable format (ie: PDF will convert to TIF). Read full review Cons There is some difficulty in understanding the training material. Make it easier to understand how to use key features in real-world work situations by providing more thorough examples or videos. Custom scripts would benefit from greater online training and certification options. The user interface is a nightmare to work with. It could take anywhere from five to ten clicks to move a file to a new subfolder. Read full review Search engine can be enhanced to provide better results. The workflow module can be made simpler. Sometimes a little slow to load all the information. Read full review Usability DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
Read full review Performance DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
Read full review Alternatives Considered Using AODocs, we can solve difficult business procedures immediately. Regular updates bring new capabilities to the platform. This workflow engine is superior to all others I've used in
SharePoint and
Nintex over the years. Until now, I (we) have not encountered a business problem that we couldn't solve. AODocs is a top-notch service.
Read full review Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
Read full review Return on Investment There are two methods used to regulate access: workflow and state-based. Improved content discovery abilities. An understanding of the content and usage of our organization's resources. Read full review Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions. Cancelled paid version of slack as no longer needed. Read full review ScreenShots