What users are saying about
19 Ratings
84 Ratings
19 Ratings
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Score 6.1 out of 100
84 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Apache Cordova

It is suitable for making portable applications, with almost the same code for several platforms. You can access native features of the device or use an open source plug-in from the repository to create a local database and access the internal storage of the device. It is wonderful for the construction of a native application, through the use of standard web code. It is not recommended for enterprise applications.
Carla Borges | TrustRadius Reviewer

Twilio

If you've ever gone to use a multi-factor authenticated app, and not had your authentication device nearby, but had another device on-hand, Authy is for you. Authy makes it easy to turn any of your devices into your second factor for authentication, ensuring that your codes are always at hand. Even if you don't want to use multiple devices, users will appreciate the ability to back up their authentication codes, so that if their authentication device is ever lost, they can easily recover the codes to a new device, without having to re-register the new device with their applications.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Contact Center Software

Apache Cordova
Twilio
8.8
Agent dashboard
Apache Cordova
Twilio
9.3
Validate callers
Apache Cordova
Twilio
9.3
Outbound response
Apache Cordova
Twilio
8.4
Call forwarding
Apache Cordova
Twilio
8.0
Warm transfer
Apache Cordova
Twilio
6.1
Interactive voice response
Apache Cordova
Twilio
9.3
REST APIs
Apache Cordova
Twilio
9.5
Call scripts
Apache Cordova
Twilio
9.3
Call tracking
Apache Cordova
Twilio
9.3
Multichannel integration
Apache Cordova
Twilio
8.6
CRM software integration
Apache Cordova
Twilio
9.5

Workforce Optimization (WFO)

Apache Cordova
Twilio
10.0
Inbound call routing
Apache Cordova
Twilio
10.0
Recording
Apache Cordova
Twilio
10.0
Quality management
Apache Cordova
Twilio
10.0
Call analytics
Apache Cordova
Twilio
10.0
Historical reporting
Apache Cordova
Twilio
10.0
Live reporting
Apache Cordova
Twilio
10.0
Customer surveys
Apache Cordova
Twilio
10.0
Customer interaction analytics
Apache Cordova
Twilio
10.0

Pros

Apache Cordova

  • Cordova makes it very easy to develop apps for multiple platforms. The setup is very simple when it comes to creating a project, adding platforms, building and deploying apps. If you have a little mobile app development experience, all you need to know is HTML, CSS, Javascript and only a handful of cordova commands to get started with your hybrid app.
  • Cordova provides a simple solution to access any and all of the device features through native plugins. You have a host of third-party and cordova plugins available to use device features like filesystem, camera, health kit, location services etc. You can also write your very own plugins and use them for your cordova based apps.
  • Cordova is free to use! The only cost you will bear is the individual mobile platform developer program enrollment cost to deploy your apps to those platforms.
Anonymous | TrustRadius Reviewer

Twilio

  • Easy implementation. Just a few lines of code.
  • Custom numbers for area codes (we have one in each different city).
  • Cost effective. Very cheap not only for a number (about $1 or so per number per month) but also for sending out automated SMS.
  • Good overview dashboards to see activity, send rates, and deliverability.
  • Number verification (so the text that makes you input a code) something we haven't used but will be adding in in the near future.
Evan Laird | TrustRadius Reviewer

Cons

Apache Cordova

  • Needs to be fully compatible with mobile machines
  • Support for a wide variety of platforms
  • Needs better backwards compatibility
Andrew Shingleton | TrustRadius Reviewer

Twilio

  • There is some latency when calling international phone numbers.
  • You are charged for both incoming and outgoing calls so your costs can go up quite quickly depending on usage.
  • VoIP laws come into the picture depending on where you are located. You may need to get your IP whitelisted by your provider to allow VoIP calls within your location if this is the case for you. Would be great if Twilio could assist with this aspect.
Anonymous | TrustRadius Reviewer

Usability

Apache Cordova

No score
No answers yet
No answers on this topic

Twilio

Twilio 9.0
Based on 1 answer
It really cannot get much easier. Simply sign in, verify the device and off you go. I have found Authy to be very easy and almost identical across all the devices I use. I am disappointed about the slow update process. Authy could use some updating, but I have not seen it yet.
Anonymous | TrustRadius Reviewer

Support Rating

Apache Cordova

No score
No answers yet
No answers on this topic

Twilio

Twilio 7.3
Based on 14 answers
I've never had to contact Authy's support. Of course, that's because Authy is so simple and easy to use that there hasn't been any need to. Authy correctly implements the time-based one-time password (TOTP) protocol, and becomes it conforms to the standard, it easily replaces Google Authenticator for your needs.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Apache Cordova

Apache Cordova is the mother of all other frameworks. The Ionic developed framework is well suited for development but most of their features are offered by paid services.As Apache Cordova is open source and has a license to modify it, it has no legal problems to work with it. Also, most well-known IDEs recognize the Apache Cordova snippets.
Sazzad Hossain Sharkar | TrustRadius Reviewer

Twilio

Google Authenticator — There's no contest here, Authy feels like a much better choice. It's much easier to recover from a lost phone, and it's one less Google app on my phone.1Password — This is actually the next product we plan to evaluate; it's more promising for sharing accounts across multiple users.
Jeff Eaton | TrustRadius Reviewer

Return on Investment

Apache Cordova

  • It has a positive impact in general. Cordova is really a great solution for web developers who want to bring their incredible ideas to devices, but they just do not have a lot of time to put into iOS and Android learning curves.
  • Our biggest benefit was that the management of images for multiple devices.
  • Developing with Cordova has drastically reduced the cost of cross-platform deployment.
Carla Borges | TrustRadius Reviewer

Twilio

  • Our ROI was improved compared to our previous providers. Twilio Voice fees are very reasonable comparing with similar alternatives.
  • We can add easily new phone numbers for as little as US$1 for newcomers and offices, just with the click of a button inside Twilio admin console.
Anonymous | TrustRadius Reviewer

Pricing Details

Apache Cordova

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apache Cordova Editions & Modules

Additional Pricing Details

Twilio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Twilio Editions & Modules

Edition
Local Calls$0.0131
Toll-Free Calls$0.0131
Browser / App Calls$0.0401
  1. Per Minute
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Apache Cordova
7.5
Twilio
8.6

Usability

Apache Cordova
Twilio
9.0

Support Rating

Apache Cordova
Twilio
7.3

Add comparison