Apache Guacamole vs. Kaseya VSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 9.9 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
Kaseya VSA
Score 8.0 out of 10
N/A
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
Pricing
Apache GuacamoleKaseya VSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache GuacamoleKaseya VSA
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apache GuacamoleKaseya VSA
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Apache GuacamoleKaseya VSA
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
2 Ratings
7% above category average
Kaseya VSA
-
Ratings
Screen sharing9.52 Ratings00 Ratings
File transfer9.12 Ratings00 Ratings
Access to sleeping/powered-off computers9.12 Ratings00 Ratings
Over-the-Internet remote session10.02 Ratings00 Ratings
Initiate remote control from mobile7.02 Ratings00 Ratings
Remote management of servers & workstations9.52 Ratings00 Ratings
Centralized management dashboard8.01 Ratings00 Ratings
Session record8.01 Ratings00 Ratings
Monitoring and Alerts7.01 Ratings00 Ratings
Multi-platform remote control9.52 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Apache Guacamole
-
Ratings
Kaseya VSA
5.3
12 Ratings
29% below category average
Remote monitoring00 Ratings5.812 Ratings
Network device monitoring00 Ratings5.312 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Apache Guacamole
-
Ratings
Kaseya VSA
7.3
11 Ratings
2% above category average
Patch Management00 Ratings7.411 Ratings
Policy-based automation00 Ratings8.911 Ratings
Best Alternatives
Apache GuacamoleKaseya VSA
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Apache GuacamoleKaseya VSA
Likelihood to Recommend
8.6
(2 ratings)
9.6
(29 ratings)
Likelihood to Renew
8.0
(1 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
5.5
(8 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Apache GuacamoleKaseya VSA
Likelihood to Recommend
Apache
Limitations are only the effort you want to have to configure it (correctly).
Read full review
Kaseya
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
Read full review
Pros
Apache
  • Remote connect to Linux OS
  • Remote connect to Windows OS
Read full review
Kaseya
  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
Read full review
Cons
Apache
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
Read full review
Kaseya
  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
Read full review
Likelihood to Renew
Apache
No answers on this topic
Kaseya
Excellent product with easy learning curve
Read full review
Usability
Apache
it's easy
Read full review
Kaseya
No answers on this topic
Support Rating
Apache
No answers on this topic
Kaseya
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
Read full review
Implementation Rating
Apache
It's easy and free of use, therefore perfect for quick implementations when needed.
Read full review
Kaseya
No answers on this topic
Alternatives Considered
Apache
We have successfully used noVNC for remote access.
Read full review
Kaseya
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
Read full review
Return on Investment
Apache
  • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.
Read full review
Kaseya
  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
Read full review
ScreenShots