TrustRadius

Apache Guacamole vs. ShowMyPC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 9.9 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
ShowMyPC
Score 8.2 out of 10
N/A
ShowMyPC is a web conferencing and remote administration and help / support tool from the small company of the same name in San Francisco, California.
$14
per month
Pricing
Apache GuacamoleShowMyPC
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache GuacamoleShowMyPC
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Apache GuacamoleShowMyPC
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Apache GuacamoleShowMyPC
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
2 Ratings
7% above category average
ShowMyPC
7.4
2 Ratings
9% below category average
Screen sharing9.52 Ratings10.02 Ratings
File transfer9.12 Ratings8.02 Ratings
Access to sleeping/powered-off computers9.12 Ratings7.01 Ratings
Over-the-Internet remote session10.02 Ratings10.02 Ratings
Initiate remote control from mobile7.02 Ratings8.01 Ratings
Remote management of servers & workstations9.52 Ratings9.02 Ratings
Centralized management dashboard8.01 Ratings6.02 Ratings
Session record8.01 Ratings7.02 Ratings
Monitoring and Alerts7.01 Ratings8.01 Ratings
Multi-platform remote control9.52 Ratings3.01 Ratings
Instant message00 Ratings7.02 Ratings
Secure remote access with Smart Card authentication00 Ratings6.01 Ratings
Annotations00 Ratings7.01 Ratings
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Apache GuacamoleShowMyPC
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Score 9.2 out of 10
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Score 9.2 out of 10
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User Ratings
Apache GuacamoleShowMyPC
Likelihood to Recommend
8.6
(2 ratings)
10.0
(2 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Apache GuacamoleShowMyPC
Likelihood to Recommend
Apache
Limitations are only the effort you want to have to configure it (correctly).
Verified User
Anonymous
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ShowMyPc.com
If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.
Vin Campbell | TrustRadius Reviewer
Vin Campbell
President
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Pros
Apache
  • Remote connect to Linux OS
  • Remote connect to Windows OS
Verified User
Anonymous
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ShowMyPc.com
  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
Verified User
Anonymous
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Cons
Apache
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
Verified User
Anonymous
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ShowMyPc.com
  • Free level should have automatic reconnect on reboot
  • Being a remote access only software pricing plans could be better
  • Branding should be allowed on lower plans
Vin Campbell | TrustRadius Reviewer
Vin Campbell
President
Read full review
Usability
Apache
it's easy
Verified User
Anonymous
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ShowMyPc.com
No answers on this topic
Implementation Rating
Apache
It's easy and free of use, therefore perfect for quick implementations when needed.
Verified User
Anonymous
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ShowMyPc.com
No answers on this topic
Alternatives Considered
Apache
We have successfully used noVNC for remote access.
Verified User
Anonymous
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ShowMyPc.com
ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
Verified User
Anonymous
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Return on Investment
Apache
  • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.
Verified User
Anonymous
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ShowMyPc.com
  • The on-demand access is free - can't get a better ROI than that
  • Plans are relatively inexpensive - as long as you are not managing large amounts of devices
  • Having a go to remote access solution that enables clients to control access is priceless
Vin Campbell | TrustRadius Reviewer
Vin Campbell
President
Read full review
ScreenShots