Likelihood to Recommend
For small businesses on a small budget, [ApexChat] gets the job done, but it is a barebones system. Not the best enterprise solution.
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This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project. While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.
Read full review Pros Great chat box designs on website. Great backend support. Multi-language options. Read full review First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently. Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes. Third, BotStar created the feature which allows me to update CMS data automatically with CSV files. Read full review Cons Updated UI Additional reporting options Greater flexibility in chat widget appearance and size Read full review BotStar updates regularly, but sometime it come with small bugs. Should consider update Smart delay feature. BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools. Read full review Alternatives Considered
ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ.
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Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
Read full review Return on Investment Increased lead flow Chat conversion improved Not scalable due to lack of features Read full review Speed up customer response on Facebook as well as Website, guaranteed under 10 minutes. Reduce repetitive employee workloads and prioritize more important things. Read full review ScreenShots