ApexChat vs. Sparkcentral (discontinued)
ApexChat vs. Sparkcentral (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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ApexChat | N/A | ApexChat is a live chat tool from the company of the same name in Pleasonton, California. | N/A | |
Sparkcentral (discontinued) | N/A | Sparkcentral was a social customer care solution and cloud-based customer engagement platform that catered specifically to customer care teams within large enterprises, enabling them to deliver real-time social customer service. Sparkcentral was acquired by Hootsuite in January 2021. The product has since been discontinued. | N/A |
ApexChat | Sparkcentral (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ApexChat | Sparkcentral (discontinued) | |
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Top Pros |
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Top Cons |
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ApexChat | Sparkcentral (discontinued) | |
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Small Businesses | Gist Score 9.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ApexChat | Sparkcentral (discontinued) | |
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Likelihood to Recommend | 7.6 (2 ratings) | 10.0 (16 ratings) |
Likelihood to Renew | - (0 ratings) | 8.7 (4 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (3 ratings) |
ApexChat | Sparkcentral (discontinued) | |
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Likelihood to Recommend | ApexChat | Discontinued Products |
Pros | ApexChat | Discontinued Products |
Cons | ApexChat | Discontinued Products |
Likelihood to Renew | ApexChat No answers on this topic | Discontinued Products |
Usability | ApexChat No answers on this topic | Discontinued Products |
Support Rating | ApexChat No answers on this topic | Discontinued Products |
Alternatives Considered | ApexChat | Discontinued Products |
Return on Investment | ApexChat | Discontinued Products |
ScreenShots |