Apica Synthetic vs. LiveAction LiveNX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apica Synthetic
Score 8.1 out of 10
N/A
Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.N/A
LiveAction LiveNX
Score 8.3 out of 10
N/A
LiveAction’s LiveNX is a network performance monitoring and analytics platform. It supports packet-level, network-wide visibility and proactive alerts. It can be deployed on-premise, virtually, or in the cloud.N/A
Pricing
Apica SyntheticLiveAction LiveNX
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apica SyntheticLiveAction LiveNX
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apica SyntheticLiveAction LiveNX
Top Pros
Top Cons
Features
Apica SyntheticLiveAction LiveNX
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Apica Synthetic
6.5
11 Ratings
16% below category average
LiveAction LiveNX
-
Ratings
Application monitoring7.610 Ratings00 Ratings
Database monitoring6.07 Ratings00 Ratings
Threshold alerts6.611 Ratings00 Ratings
Predictive capabilities8.57 Ratings00 Ratings
Application performance management console6.08 Ratings00 Ratings
Collaboration tools5.48 Ratings00 Ratings
Out-of-the box templates to monitor applications4.88 Ratings00 Ratings
Application dependency mapping and thresholding6.76 Ratings00 Ratings
Virtualization monitoring5.87 Ratings00 Ratings
Server availability and performance monitoring7.28 Ratings00 Ratings
Server usage monitoring and capacity forecasting7.26 Ratings00 Ratings
IT Asset Discovery6.96 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Apica Synthetic
-
Ratings
LiveAction LiveNX
6.9
2 Ratings
18% below category average
Automated network device discovery00 Ratings7.22 Ratings
Network monitoring00 Ratings7.22 Ratings
Baseline threshold calculation00 Ratings5.01 Ratings
Alerts00 Ratings6.32 Ratings
Network capacity planning00 Ratings6.01 Ratings
Packet capture analysis00 Ratings7.22 Ratings
Network mapping00 Ratings6.32 Ratings
Customizable reports00 Ratings10.01 Ratings
Wireless infrastructure monitoring00 Ratings8.01 Ratings
Hardware health monitoring00 Ratings6.01 Ratings
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Apica SyntheticLiveAction LiveNX
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Score 9.1 out of 10
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Score 8.8 out of 10
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User Ratings
Apica SyntheticLiveAction LiveNX
Likelihood to Recommend
8.2
(11 ratings)
7.2
(3 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
10.0
(1 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Apica SyntheticLiveAction LiveNX
Likelihood to Recommend
Apica
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
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LiveAction
From a packet tracing standpoint, it was easy to setup and analyze an issue we were having with eigrp errors between 2 data centers. Took a few minutes to stand up on both sides and compare the traffic to determine hellos weren't being sent. On the other spectrum, had it had the analytics of such products as Extrahop, it could have recognized and alerted us of an internal DNS attack we had.
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Pros
Apica
  • Auto alerts trigger if any issue is identified
  • Graphical representation of the health of applications
  • Good product support from the team
Read full review
LiveAction
  • Network QOS Assessment, and recommendations, and point-and-click remediation
  • Network L2/L3 Assessment, and recommendations, and point-and-click remediation
  • Network Security Assessment, and recommendations, and point-and-click remediation
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Cons
Apica
  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • Update: they now offer federated logins
  • It filled a gap in monitoring for us, but we're looking to move on.
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LiveAction
  • I use it primarily as a monitoring tool from a security standpoint, so one complaint is that the filter creation process takes a little time to learn.
  • In the digital days of printing less, I do still need to print network diagrams for compliance documentation and some of the larger network diagrams documents do not print easily.
  • I wish the network connection lines were easier to see. They are typically very light and you have to drill down to see them more clearly.
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Likelihood to Renew
Apica
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
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LiveAction
No answers on this topic
Usability
Apica
As per my experience while using it. Thanks!
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LiveAction
No answers on this topic
Support Rating
Apica
Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.
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LiveAction
Can't really rate this, we never had to call support. The product wasn't complicated to setup and learn. We have a high level of network knowledge so the product was self-explanatory.
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Implementation Rating
Apica
Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.
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LiveAction
No answers on this topic
Alternatives Considered
Apica
We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.
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LiveAction
There is not any other product that does exactly what LiveAction does. Some come about halfway close, like scrutinizer by Plixer. However, there is a gap with that product as it doesn't give proper quality of service recommendations, or to update l2/l3 configs to head off problems. Plixer's scrutinizer product costs about the same. It was a no-brainer to pick LiveAction.
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Return on Investment
Apica
  • My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
  • Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
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LiveAction
  • Real time insight to network issues whether security related or not.
  • Great reporting features for executives.
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ScreenShots