Apica Synthetic vs. Request Metrics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apica Synthetic
Score 8.1 out of 10
N/A
Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.N/A
Request Metrics
Score 10.0 out of 10
N/A
Request Metrics is presented as a fast, simple, and affordable way to monitor the real user performance of a website. The vendor states they approach APM differently, rather than trying to understand everything about every part of a system, their solution focuses on understanding the performance as experienced by real users, and showing metrics that any developer can understand. Request Metrics is built for the small busy software teams that can't spend all their time and budget on software…N/A
Pricing
Apica SyntheticRequest Metrics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apica SyntheticRequest Metrics
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$10 monthly page views
Additional Details
More Pricing Information
Community Pulse
Apica SyntheticRequest Metrics
Top Pros
Top Cons
Features
Apica SyntheticRequest Metrics
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Apica Synthetic
6.5
11 Ratings
16% below category average
Request Metrics
9.0
1 Ratings
17% above category average
Application monitoring7.610 Ratings10.01 Ratings
Database monitoring6.07 Ratings00 Ratings
Threshold alerts6.611 Ratings8.01 Ratings
Predictive capabilities8.57 Ratings00 Ratings
Application performance management console6.08 Ratings9.01 Ratings
Collaboration tools5.48 Ratings00 Ratings
Out-of-the box templates to monitor applications4.88 Ratings00 Ratings
Application dependency mapping and thresholding6.76 Ratings00 Ratings
Virtualization monitoring5.87 Ratings00 Ratings
Server availability and performance monitoring7.28 Ratings00 Ratings
Server usage monitoring and capacity forecasting7.26 Ratings00 Ratings
IT Asset Discovery6.96 Ratings00 Ratings
Best Alternatives
Apica SyntheticRequest Metrics
Small Businesses
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
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Score 9.2 out of 10
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Score 9.2 out of 10
Enterprises
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ManageEngine Site24x7
Score 9.2 out of 10
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ManageEngine Site24x7
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apica SyntheticRequest Metrics
Likelihood to Recommend
8.2
(11 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Apica SyntheticRequest Metrics
Likelihood to Recommend
Apica
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
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TrackJS
Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
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Pros
Apica
  • Auto alerts trigger if any issue is identified
  • Graphical representation of the health of applications
  • Good product support from the team
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TrackJS
  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast
Read full review
Cons
Apica
  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • Update: they now offer federated logins
  • It filled a gap in monitoring for us, but we're looking to move on.
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TrackJS
  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users
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Likelihood to Renew
Apica
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
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TrackJS
No answers on this topic
Usability
Apica
As per my experience while using it. Thanks!
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TrackJS
No answers on this topic
Support Rating
Apica
Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.
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TrackJS
No answers on this topic
Implementation Rating
Apica
Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.
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TrackJS
No answers on this topic
Alternatives Considered
Apica
We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.
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TrackJS
We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
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Return on Investment
Apica
  • My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
  • Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
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TrackJS
  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget
Read full review
ScreenShots

Request Metrics Screenshots

Screenshot of Website performance dashboard rolls up the performance of your users as well as the busiest and slowest URLs.Screenshot of Page performance report shows you the performance distribution and breakdown of a single normalized URL as well as web vitals.Screenshot of API endpoint performance report shows you the performance distribution and breakdown of an API call.Screenshot of Alert history report shows you when and why an alert was triggered with the history of the URL.