What users are saying about
10 Ratings
7 Ratings
10 Ratings
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Score 8.7 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

Apica Synthetic

All http checks with Apica Synthetic [make] it the natural choice. When it comes to other types of checks, Apica Synthetic has a solution but there are [also] some other tools you can use instead.
Anonymous | TrustRadius Reviewer

Retrace

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Apica Synthetic
8.8
Retrace
Application monitoring
Apica Synthetic
9.1
Retrace
Database monitoring
Apica Synthetic
9.1
Retrace
Threshold alerts
Apica Synthetic
8.2
Retrace
Predictive capabilities
Apica Synthetic
8.6
Retrace
Application performance management console
Apica Synthetic
8.6
Retrace
Collaboration tools
Apica Synthetic
7.7
Retrace
Out-of-the box templates to monitor applications
Apica Synthetic
8.6
Retrace
Application dependency mapping and thresholding
Apica Synthetic
9.1
Retrace
Virtualization monitoring
Apica Synthetic
9.1
Retrace
Server availability and performance monitoring
Apica Synthetic
9.1
Retrace
Server usage monitoring and capacity forecasting
Apica Synthetic
9.1
Retrace
IT Asset Discovery
Apica Synthetic
9.1
Retrace

Pros

Apica Synthetic

  • Synthetic alerts triggered
  • Helpful to rectifying the actual issue
  • After resolution of the issue, apica notifies green signal
Prashant Saxena Rahul | TrustRadius Reviewer

Retrace

  • It combines code profiling with application logger.
  • It is safe for production usage.
Anonymous | TrustRadius Reviewer

Cons

Apica Synthetic

  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • It filled a gap in monitoring for us, but we're looking to move on.
Anonymous | TrustRadius Reviewer

Retrace

  • Need to improve their mobile support
  • Documentation improvment
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Apica Synthetic

Apica Synthetic 9.1
Based on 1 answer
On the basis of last and current using, i rated the Apica. Thanks!
Prashant Saxena Rahul | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Support Rating

Apica Synthetic

No score
No answers yet
No answers on this topic

Retrace

Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Apica Synthetic

Apica Synthetic is more flexible [when] making custom checks. The support from Apica can help you with nearly every check you have to do.
Anonymous | TrustRadius Reviewer

Retrace

APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
Anonymous | TrustRadius Reviewer

Return on Investment

Apica Synthetic

  • Got visibility into availability other than relying on just canary pages.
Anonymous | TrustRadius Reviewer

Retrace

  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Apica Synthetic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apica Synthetic Editions & Modules

Additional Pricing Details

Retrace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Retrace Editions & Modules

Edition
Essentials$991
Standard249+2
EnterpriseCustom3
  1. up to 3 servers, 500,000 traces, and 1,000,000 logs
  2. 2,000,000+ traces and 5,000,000+ logs
  3. Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.

Rating Summary

Likelihood to Recommend

Apica Synthetic
9.1
Retrace
7.3

Likelihood to Renew

Apica Synthetic
9.1
Retrace

Support Rating

Apica Synthetic
Retrace
7.3

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