Apica Synthetic vs. Workspace ONE Intelligence for Consumer Apps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apica Synthetic
Score 8.1 out of 10
N/A
Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.N/A
Workspace ONE Intelligence for Consumer Apps
Score 9.8 out of 10
N/A
VMware Workspace ONE Intelligence for Consumer Apps (formerly Apteligent Crittercism) is a Mobile APM and crash reporting tool. Its optimization for mobile environments allows it to handle the variety of configurations that come with mobile spaces, and can differentiate issues between applications and specific device environments (Android phone vs. iPhone vs. iPad, etc.). It automates issue detection and reporting, including how network issues impact application functionality and user…N/A
Pricing
Apica SyntheticWorkspace ONE Intelligence for Consumer Apps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apica SyntheticWorkspace ONE Intelligence for Consumer Apps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apica SyntheticWorkspace ONE Intelligence for Consumer Apps
Top Pros
Top Cons
Features
Apica SyntheticWorkspace ONE Intelligence for Consumer Apps
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Apica Synthetic
6.5
11 Ratings
16% below category average
Workspace ONE Intelligence for Consumer Apps
-
Ratings
Application monitoring7.610 Ratings00 Ratings
Database monitoring6.07 Ratings00 Ratings
Threshold alerts6.611 Ratings00 Ratings
Predictive capabilities8.57 Ratings00 Ratings
Application performance management console6.08 Ratings00 Ratings
Collaboration tools5.48 Ratings00 Ratings
Out-of-the box templates to monitor applications4.88 Ratings00 Ratings
Application dependency mapping and thresholding6.76 Ratings00 Ratings
Virtualization monitoring5.87 Ratings00 Ratings
Server availability and performance monitoring7.28 Ratings00 Ratings
Server usage monitoring and capacity forecasting7.26 Ratings00 Ratings
IT Asset Discovery6.96 Ratings00 Ratings
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User Ratings
Apica SyntheticWorkspace ONE Intelligence for Consumer Apps
Likelihood to Recommend
8.2
(11 ratings)
9.8
(2 ratings)
Likelihood to Renew
8.0
(3 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Apica SyntheticWorkspace ONE Intelligence for Consumer Apps
Likelihood to Recommend
Apica
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
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VMware by Broadcom
Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.
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Pros
Apica
  • Auto alerts trigger if any issue is identified
  • Graphical representation of the health of applications
  • Good product support from the team
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VMware by Broadcom
  • Identifying crashes users are experiencing.
  • Allowing us to see how many times the crash occurred.
  • Allowing us to see what times the crashes have occurred.
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Cons
Apica
  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • Update: they now offer federated logins
  • It filled a gap in monitoring for us, but we're looking to move on.
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VMware by Broadcom
  • Pointing to exact line number of the crash
  • A more explicit navigation bar (a little confusing for the user)
  • Third-party API specific crash reporting (instead of just listing the endpoint)
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Likelihood to Renew
Apica
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
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VMware by Broadcom
No answers on this topic
Usability
Apica
As per my experience while using it. Thanks!
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VMware by Broadcom
No answers on this topic
Support Rating
Apica
Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.
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VMware by Broadcom
No answers on this topic
Implementation Rating
Apica
Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.
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VMware by Broadcom
No answers on this topic
Alternatives Considered
Apica
We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.
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VMware by Broadcom
A similar product we use is Conviva. I personally prefer Crittercism as Conviva seems to miss things fairly often. Critter tends to catch most issues as long as development has set the app up for it. I've had to reproduce issues several times before Conviva catches it whereas Crittercism will catch it on the first try
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Return on Investment
Apica
  • My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
  • Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
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VMware by Broadcom
  • Allow us to release iOS versions quicker to the app store
  • Help us solve bugs and view bread crumb trails on money-making actions within the API
  • Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app
Read full review
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