What users are saying about
13 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 4.9 out of 101
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Likelihood to Recommend

Apica WebPerformance

It's a good starter solution, but it was difficult to maintain. Often, the vendor wanted to use us as a guinea pig for upgrades and then writing the upgrade document based on what they found/broke/etc with our environment. I prefer late adopter.
No photo available

Site24x7

Site24x7, in particular, its website monitoring is suited to a small company with a small scale web backend with basic functionality. For large scale enterprise companies, it's worth spending the extra and going with a higher end solution. If you want support, then look away now. Despite the negativity, when it works, it does actually work well and does provide accurate data.
Rob Bates profile photo

Feature Rating Comparison

Monitoring Tasks

Apica WebPerformance
Site24x7
8.3
Remote monitoring
Apica WebPerformance
Site24x7
9.3
Network device monitoring
Apica WebPerformance
Site24x7
7.3
Multiple Server Monitoring
Apica WebPerformance
Site24x7
8.6
Multi-device monitoring
Apica WebPerformance
Site24x7
7.3
Automated alerts and notifications
Apica WebPerformance
Site24x7
8.7

Management Tasks

Apica WebPerformance
Site24x7
7.2
Policy-based automation
Apica WebPerformance
Site24x7
7.2

Reporting

Apica WebPerformance
Site24x7
7.2
Performance data reports
Apica WebPerformance
Site24x7
8.2
Customizable reporting
Apica WebPerformance
Site24x7
7.3
Data visualization
Apica WebPerformance
Site24x7
8.0
Risk analysis
Apica WebPerformance
Site24x7
5.2

Pros

Apica WebPerformance

  • It is an easy-to-use product and you can build out checks with Firefox Selenium IDE (no longer supported). A good measure of availability.
No photo available

Site24x7

  • Alerts: Site24x7 can be configured to send alerts in all sorts of ways, from email, to text messages, to even direct automated phone calls.
  • Internal monitoring: An agent installed on one or more machines can monitor internal connectivity to other network devices. This means if connectivity to a server goes down, we often know about it before users alert us.
  • External monitoring: Site24x7 also watched our websites and sends alerts if they're unreachable. It uses multiple locations to do so, which means if there's a partial network outage in some part of the country, we know who is affected.
Robert Paul profile photo

Cons

Apica WebPerformance

  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • It filled a gap in monitoring for us, but we're looking to move on.
No photo available

Site24x7

  • We do regularly get delays in email notifications. This hasn't caused any business impact, as SMS alerting has always been reliable, but can be frustrating to other parts of the business who want to be notified of issues as they happen.
  • Support: we have found the support to be quite unresponsive unless escalated accordingly.
  • The transactions recorder can be time-consuming to configure as you want.
No photo available

Support

Apica WebPerformance

No score
No answers yet
No answers on this topic

Site24x7

Site24x7 9.0
Based on 1 answer
Have had limited need for support but when we have asked questions they have been well covered.
Rick Pearson profile photo

Alternatives Considered

Apica WebPerformance

Seemed to work well, but we didn't want to do a long renewal. Other products are maturing and better integrated with our systems. It works for now, but we're looking to replace it.
No photo available

Site24x7

I haven't had a lot of experience evaluating Datadog but from the research and basic demo that we got I understand that it is significantly more expensive, but it does seem to have more AI features and can assist in predicting when/if applications or essential services may go down. This kind of insight is something that Site24x7 does not have.
Gary Smolyak profile photo

Return on Investment

Apica WebPerformance

  • Got visibility into availability other than relying on just canary pages.
No photo available

Site24x7

  • Again, the ease and speed at which we can discern any issues with sites that have been configured. As well as utilization of RUM and APDEX to give a full understanding of the information presented.
Jayson E. Conry profile photo

Pricing Details

Apica WebPerformance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Apica WebPerformance Editions & Modules

Additional Pricing Details

Site24x7

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*

* monitors

Site24x7 Editions & Modules

Edition
Starter$91
Pro$352
Classic$893
Elite$2254
Enterprise$4495
Enterprise Plus Web$8996
  1. 10 monitors
  2. 40 Monitors
  3. 100 Monitors
  4. 250 Monitors
  5. 500 Monitors
  6. 2500 Monitors
Additional Pricing Details
Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.

Rating Summary

Likelihood to Recommend

Apica WebPerformance
5.0
Site24x7
8.3

Support

Apica WebPerformance
Site24x7
9.0

Add comparison