Likelihood to Recommend Few scenarios 1. For viewing API analytics, I think it is best in the market 2. For earning money via API monetization 3. Securing API 4. Onboarding legacy APIs to provide modern REST endpoints
Read full review While there are likely a variety of scenarios that would work well with Vonage [Communications APIs (formerly Nexmo)], implementations that need transactional message and response actions are a great fit. Our experience with transactional messaging has been really good and we are continuing to look at opportunities to expand our usage of this part of their service.
Read full review Pros Better exception handling with the Raise exception policies help to monitor the flow by setting up the flow conditions. Easy development of a Proxy and APIs with much less tutoring and helps make getting started for new users easy. Very good documentation and blog with details of most common failures and error handling. A very very easy to use console. Read full review I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable. The accuracy of the services and the non-stop supportive team. Simple API, easy to integrate with existing notification functionality in your Laravel apps. Ease of implementation. We needed less than one month to go live. Read full review Cons Only one user can be active in a proxy at a time No version control Prohibited from using JSON.stringify on Apigee objects (tokens) Debugging is difficult Unable to rename or delete policies without bumping revision Why would anyone give a js policy one name, display name something else, and script a different name? 'Trace' limited to only 20 transactions UI allows users to add target servers, but users must utilize the api to turn on SSL. I'm sure there's more, they just aren't coming to mind right now. Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in. Read full review Written documentation and discovery could be a lot better. Read full review Likelihood to Renew I am not the one deciding whether to use apigee or not really. But personally, I would recommend the use of it as developing APIs on it is easy. And as a mediator between backend servers, we could easily modify request and responses in it without touching any backend code while having a centralize gateway to access our backend APIs too.
Read full review Usability Support has helped us to resolved all the queries and community support was also good.
Read full review The overall usability of Vonage [Communications APIs (formerly Nexmo)] system for message delivery is sufficient for our implementation. Some improvements and additional reporting options in the account administration interface would increase our utilization of the post-delivery data further in order to provide further value-added features for our clients.
Read full review Support Rating Quite hard to get support, at least on the coding side, when we encounter blockers. But general concerns, they would schedule a call to you for them to get a whole picture of your concern. Albeit in my experience, bad really as they haven't replied about the progress, but otherwise seems to have been fixed.
Read full review The product feels a bit like a black box since it's built to be an off-the-shelf solution so sometimes it feels like the only way to really understand it is to talk to an engineer directly as the documentation is so-so.
Read full review Alternatives Considered Apigee is the best in the market in terms of API Analytics Apigee is having wonderful Documentation with short videos Security is a major concern and Apigee provides an easily configurable policy to secure API Quota and rate-limit is again very easy to configure on every API basis It provides various policies to transform the response from one form to another form e.g. JSON to XML or XML to JSON
Read full review Nexmo is the best platform in the industry for sure. We don't use all the features that the API provides but we are really satisfied with the ones we use. We are sure this is the best solution in the market if you need to solve the communication in real time with your customers. When we have to build a new website we are going to support the solution with Nexmo.
Read full review Return on Investment As a public entity it is hard to say how much ROI we can have. We have yet to create a billing and ROI plan. We are thinking of other ways to create ROI, possibly through data/service barter. Astha Karki Application Development Project Manager and GIS Analyst
Read full review Allowed us to go to market faster (positive). Greatly limits our claim to quality as the ceiling on video quality is lower than other platforms (negative). Read full review ScreenShots