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29 Ratings
27 Ratings
29 Ratings
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Score 8 out of 101
27 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Apigee

Apigee has been great when managing the quota based access to the APIs. It is really good and suitable when considering proxying the in-house server endpoints access with the way it provides security with API Key validation and OAuth.
Srinivas Rao Cheeti profile photo

Jitterbit

Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product.If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!
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Feature Rating Comparison

API Management

Apigee
6.0
Jitterbit
API access control
Apigee
6.0
Jitterbit
Rate limits and usage policies
Apigee
6.6
Jitterbit
API usage data
Apigee
6.6
Jitterbit
API user onboarding
Apigee
5.6
Jitterbit
API versioning
Apigee
5.5
Jitterbit
Usage billing and payments
Apigee
7.0
Jitterbit
API monitoring and logging
Apigee
4.9
Jitterbit

Cloud Data Integration

Apigee
Jitterbit
7.8
Pre-built connectors
Apigee
Jitterbit
7.8
Connector modification
Apigee
Jitterbit
7.4
Support for real-time and batch integration
Apigee
Jitterbit
8.6
Data quality services
Apigee
Jitterbit
8.6
Data security features
Apigee
Jitterbit
7.8
Monitoring console
Apigee
Jitterbit
7.0

Pros

  • Better exception handling with the Raise exception policies help to monitor the flow by setting up the flow conditions.
  • Easy development of a Proxy and APIs with much less tutoring and helps make getting started for new users easy.
  • Very good documentation and blog with details of most common failures and error handling.
  • A very very easy to use console.
Srinivas Rao Cheeti profile photo
  • Preserves mappings so that you don't have to redo them. This was my biggest frustration with Salesforce's Apex Data Loader. I believe they may have added this functionality now but Jitterbit does this well and I'm not interested in switching back.
  • Platform independence: I recently had a customer that required consultants to use MacBook Pros. My company laptop is a PC. Since Jitterbit is cloud-based, I was able to create mappings on one computer and execute them on the other.
  • Ease of use: Jitterbit is simple to use and has a very intuitive interface. It auto-creates log files so that you can review the results of your data operations.
Scott Boetig profile photo

Cons

  • Only one user can be active in a proxy at a time
  • No version control
  • Prohibited from using JSON.stringify on Apigee objects (tokens)
  • Debugging is difficult
  • Unable to rename or delete policies without bumping revision
  • Why would anyone give a js policy one name, display name something else, and script a different name?
  • 'Trace' limited to only 20 transactions
  • UI allows users to add target servers, but users must utilize the api to turn on SSL.
  • I'm sure there's more, they just aren't coming to mind right now.
  • Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in.
Tim Gragg profile photo
  • GUI
  • It needs to have a better API and some example codes
  • Sometimes it's pretty slow
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Jitterbit8.0
Based on 9 answers
Great toolset for anyone looking for a SaaS-based integration platform. The combination of it's graphical design, standard tools for Salesforce and Enterprise Connectors, and powerful scripting language for data transformation, make Jitterbit a great choice. It will take some getting used to, but it is a significant player in this space.
Don Waters profile photo

Support

No score
No answers yet
No answers on this topic
Jitterbit10.0
Based on 1 answer
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Travis Terry profile photo

Alternatives Considered

Amazon API's gateway does not have easy to set up policies and exception handling. It does not have a tracking mechanism. However, it is better to use AWS API's gateway if you have tight integration with AWS tools.
Srinivas Rao Cheeti profile photo
I prefer Jitterbit mainly for its easy to navigate history files and the way you can map your updates.
James Smith profile photo

Return on Investment

  • Easily spin up a new proxy has helped in setting up a proxy for new products right away in days.
  • Analytics and reports generation in Apigee has helped understand the business better and helped tuned the cost factor.
  • Apigee could get better with the cost factor.
Srinivas Rao Cheeti profile photo
  • Faster time to market for apps
  • Easy to schedule jobs to run automatically
  • Has made it easier to support and diagnose issues.
Travis Terry profile photo

Pricing Details

Apigee

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Jitterbit

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
We offer flexible pricing options to suit your needs. Contact 1.877.852.3500 for details.