What users are saying about
29 Ratings

Salesforce App Cloud

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Top Rated
265 Ratings
29 Ratings
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Score 8 out of 101

Salesforce App Cloud

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Top Rated
265 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Apigee

Apigee has been great when managing the quota based access to the APIs. It is really good and suitable when considering proxying the in-house server endpoints access with the way it provides security with API Key validation and OAuth.
Srinivas Rao Cheeti profile photo

Salesforce App Cloud

Salesforce App Cloud is well suited to be able to help with the integration of other apps so that I can easily reach out to individuals that my organization is trying to go after. I like that the data from other apps works seamlessly with Salesforce and is easy so that I'm not having to enter the information by myself
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Feature Rating Comparison

API Management

Apigee
6.0
Salesforce App Cloud
API access control
Apigee
6.0
Salesforce App Cloud
Rate limits and usage policies
Apigee
6.6
Salesforce App Cloud
API usage data
Apigee
6.6
Salesforce App Cloud
API user onboarding
Apigee
5.6
Salesforce App Cloud
API versioning
Apigee
5.5
Salesforce App Cloud
Usage billing and payments
Apigee
7.0
Salesforce App Cloud
API monitoring and logging
Apigee
4.9
Salesforce App Cloud

Platform-as-a-Service

Apigee
Salesforce App Cloud
8.7
Ease of building user interfaces
Apigee
Salesforce App Cloud
8.2
Scalability
Apigee
Salesforce App Cloud
8.9
Platform management overhead
Apigee
Salesforce App Cloud
8.1
Workflow engine capability
Apigee
Salesforce App Cloud
8.5
Platform access control
Apigee
Salesforce App Cloud
8.8
Services-enabled integration
Apigee
Salesforce App Cloud
8.8
Development environment creation
Apigee
Salesforce App Cloud
8.6
Development environment replication
Apigee
Salesforce App Cloud
9.1
Issue monitoring and notification
Apigee
Salesforce App Cloud
8.8
Issue recovery
Apigee
Salesforce App Cloud
8.9
Upgrades and platform fixes
Apigee
Salesforce App Cloud
9.1

Pros

  • Manage user access, we can allow specific access to users based on their need and even customize requests of services based on user requirements.
  • Allow branding, so that SFO can maintain its look and feel but still get the support and functionalities we need from Apigee.
  • Integrates well with other platforms we use.
Astha Karki profile photo
  • Salesforce App Cloud connects with almost any other third-party tool on the market, enabling our organization to use best-of-breed solutions when it comes to ABM sales tools.
  • Salesforce is constantly evolving and improving, allowing us to improve our internal processes every step of the way.
  • Salesforce enabled transparency throughout our entire organization. Chatter is one of our favorite features, allowing us to communicate on deals and activity in a view that everyone can see and we can use that knowledge several years down the road.
Zach Ettelman profile photo

Cons

  • Only one user can be active in a proxy at a time
  • No version control
  • Prohibited from using JSON.stringify on Apigee objects (tokens)
  • Debugging is difficult
  • Unable to rename or delete policies without bumping revision
  • Why would anyone give a js policy one name, display name something else, and script a different name?
  • 'Trace' limited to only 20 transactions
  • UI allows users to add target servers, but users must utilize the api to turn on SSL.
  • I'm sure there's more, they just aren't coming to mind right now.
  • Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in.
Tim Gragg profile photo
  • With such a powerful and customizable platform, Salesforce App Cloud can be difficult to configure for those new to the platform.
  • Salesforce and Pardot don't create the 1:1 relationship that we thought we were paying for. This isn't necessarily a Salesforce problem, but just something to be aware of if you intend to use Salesforce and Pardot for very specific approaches.
  • My biggest frustration with Salesforce is that not all features/functionality that are in Salesforce Classic are available in Salesforce Lightning. It's very cumbersome to have to switch between each view to get things done. Data.com, for example, is only available in Salesforce Classic.
Zach Ettelman profile photo

Alternatives Considered

A Node server as a proxy that uses JSON Web Tokens would be more maintainable than Apigee.
Tim Gragg profile photo
When it came down to integrations and really having a robust sales process, it was going to take more than one solution for our sales team to be successful. Over time we've acquired a range of tools that have similar features to Salesforce however the strength in Salesforce comes from being able to easily integrate with a variety of solutions. Sugar is a very similar CRM type feel however the functionality isn't quite as robust as Salesforce. We use Outreach, ConnectAndSell, DiscoverOrg, and RainkKng all in conjunction with Salesforce to have a strong prospecting process.
Kevin Knudsen profile photo

Return on Investment

  • Unruly, difficult to maintain, unable to test, difficult to troubleshoot and debug. Every ticket that requires Apigee work increases stress and anxiety.
Tim Gragg profile photo
  • Helped me determine what data I needed or didn't in my set-up, saved my team time and annoyance
  • Ability to upload data directly into fields in salesforce saved my team hours of manual work
  • Feels like I have my own personal team of developers to help with any small problem I might have (makes me feel more confident in my work)
Treacy Seeley profile photo

Pricing Details

Apigee

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Salesforce App Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details