App Data Room vs Bloomfire

• Content Mangement System - Our Marcom department is able to maintain and update the app in real-time and push updates directly to our team without going to an outside vendor. The CMS has a great UI/UX and is easy to use and maintain.
• What's New Feature - Our sales team can easily see every time we make additions or updates.
• 3D capabilities - the ability to use animation image sequences on the app really impresses our customers.
• Support - ADR provides great support.

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• The search function within Bloomfire is incredibly smart and intuitive to use. It not only recommends highly relevant posts and series, but also recommends team members with related expertise so you have a "people resource" to contact as well.
• Bloomfire's interface is clean, simple, and highly customizable. I was able to set it up myself with very little HTML knowledge and minimal help from my onboarding coach.
• The support team at Bloomfire is incredible. They listen to every idea, suggestion, and complaint; respond quickly; and are super clear in their communication. They also offer a customer-centric knowledge base through their own tool that's a great place to learn about your new software system.
• Bloomfire met all of our technical requirements as well: it's compatible with SSO, housed in the cloud, has massive storage capabilities, and so on.
• There's a built-in webcast/screencast recorder, and the system automagically transcribes any video you upload - this was a HUGE selling point for us! The ability to record on-screen demos and meetings and have a full transcript of each recording is unheard of in other KMS softwares.

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• I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.

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• Bloomfire is always improving on the look, feel, and functionality. They are a company that does not sit still. I appreciate the Bloomfire team's enthusiasm for their product and the users of their product.

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• I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.

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• The positive impact has been fewer issues with finding the data needed for sales appointments.
• The positive impact is the interaction between team members and knowledge sharing.
• The positive impact is file management.

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