What users are saying about

App Data Room

6 Ratings

Bloomfire

15 Ratings

App Data Room

6 Ratings
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Score 8.4 out of 101

Bloomfire

15 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

App Data Room

ADR is a great interactive tool for B2B businesses that sales deals one-on-one with the customer. I don't think it would be well suited for B2C businesses because of the need and cost for individual licenses per user. I would highly recommend this tool to B2B companies that practice traditional sales with a technological edge.
No photo available

Bloomfire

Bloomfire has been terrific for housing and surfacing things like case studies, test results, forms (like expense reports), regularly updated documentation, brand and style guides, and more. The only place we've experienced frustration is when the documentation is highly technical, but Bloomfire links out to external sources well and is easy to navigate. So we've used it to create context around the technical documentation and then linked to the original sources or the person in the company who is the expert on that documentation.
Jess Hutton profile photo

Pros

  • Content Mangement System - Our Marcom department is able to maintain and update the app in real-time and push updates directly to our team without going to an outside vendor. The CMS has a great UI/UX and is easy to use and maintain.
  • What's New Feature - Our sales team can easily see every time we make additions or updates.
  • 3D capabilities - the ability to use animation image sequences on the app really impresses our customers.
  • Support - ADR provides great support.
No photo available
  • The search function within Bloomfire is incredibly smart and intuitive to use. It not only recommends highly relevant posts and series, but also recommends team members with related expertise so you have a "people resource" to contact as well.
  • Bloomfire's interface is clean, simple, and highly customizable. I was able to set it up myself with very little HTML knowledge and minimal help from my onboarding coach.
  • The support team at Bloomfire is incredible. They listen to every idea, suggestion, and complaint; respond quickly; and are super clear in their communication. They also offer a customer-centric knowledge base through their own tool that's a great place to learn about your new software system.
  • Bloomfire met all of our technical requirements as well: it's compatible with SSO, housed in the cloud, has massive storage capabilities, and so on.
  • There's a built-in webcast/screencast recorder, and the system automagically transcribes any video you upload - this was a HUGE selling point for us! The ability to record on-screen demos and meetings and have a full transcript of each recording is unheard of in other KMS softwares.
Jess Hutton profile photo

Cons

  • I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.
No photo available
  • Bloomfire is always improving on the look, feel, and functionality. They are a company that does not sit still. I appreciate the Bloomfire team's enthusiasm for their product and the users of their product.
Mark Kaye profile photo

Likelihood to Renew

App Data Room9.0
Based on 1 answer
App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.
Stan Pflueger profile photo
Bloomfire5.5
Based on 2 answers
I am with a different employer now days where training is not part of my job description. If I ever found myself doing E-Learning again, Bloomfire would be the first interface I would recommend.
Nathan Hone profile photo

Usability

App Data Room10.0
Based on 1 answer
Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.
Stan Pflueger profile photo
Bloomfire6.0
Based on 1 answer
Post and search are easy, but general organization is non-intuitive
No photo available

Support

App Data Room9.0
Based on 1 answer
The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.
Stan Pflueger profile photo
No score
No answers yet
No answers on this topic

Implementation

App Data Room10.0
Based on 1 answer
No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.
Stan Pflueger profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.
No photo available
This was really our first foray into the knowledge base and document management. We did review some other solutions like Zendesk and Confluence but ultimately the categorization and search of Bloomfire sold us on it.
Ralph Vanore profile photo

Return on Investment

  • I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.
No photo available
  • The positive impact has been fewer issues with finding the data needed for sales appointments.
  • The positive impact is the interaction between team members and knowledge sharing.
  • The positive impact is file management.
Paul Leininger profile photo

Screenshots

Pricing Details

App Data Room

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Bloomfire

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details