What users are saying about

App Data Room

6 Ratings

DialSource

1 Ratings

App Data Room

6 Ratings
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Score 8.4 out of 101

DialSource

1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

App Data Room

ADR is a great interactive tool for B2B businesses that sales deals one-on-one with the customer. I don't think it would be well suited for B2C businesses because of the need and cost for individual licenses per user. I would highly recommend this tool to B2B companies that practice traditional sales with a technological edge.
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DialSource

ISR/BDR/SDR/MDR calling (inbound/outbound) customer service and any area that makes or receives high volumes of calls.
Rob Morris profile photo

Feature Rating Comparison

Preview Dialer

App Data Room
DialSource
10.0
Contact preview
App Data Room
DialSource
10.0
Dialer-CRM integration
App Data Room
DialSource
10.0
Call notes & tags
App Data Room
DialSource
10.0
Automatic call logging
App Data Room
DialSource
10.0

Core Dialer

App Data Room
DialSource
10.0
Outbound dialing
App Data Room
DialSource
10.0
Inbound routing
App Data Room
DialSource
10.0
Custom caller ID
App Data Room
DialSource
10.0
Click-to-call
App Data Room
DialSource
10.0
Recorded voicemail drop
App Data Room
DialSource
10.0
Dialer contact import
App Data Room
DialSource
10.0
Campaign & list management
App Data Room
DialSource
10.0

Call Follow-up and Quality Assurance

App Data Room
DialSource
10.0
Follow-up calls
App Data Room
DialSource
10.0
Dialer reporting & analytics
App Data Room
DialSource
10.0
Dialer compliance
App Data Room
DialSource
10.0

Pros

  • Content Mangement System - Our Marcom department is able to maintain and update the app in real-time and push updates directly to our team without going to an outside vendor. The CMS has a great UI/UX and is easy to use and maintain.
  • What's New Feature - Our sales team can easily see every time we make additions or updates.
  • 3D capabilities - the ability to use animation image sequences on the app really impresses our customers.
  • Support - ADR provides great support.
No photo available
  • Best telephony of any tool
  • Backend automation pre-call and post-call that save reps a ton of admin time.
  • Inbpound lead matching by phone number inside of Salesforce
Rob Morris profile photo

Cons

  • I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.
No photo available
  • NeedS email functionality
  • Could use more features around managing reps
  • Needs more analytics and reporting
Rob Morris profile photo

Likelihood to Renew

App Data Room9.0
Based on 1 answer
App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.
Stan Pflueger profile photo
No score
No answers yet
No answers on this topic

Usability

App Data Room10.0
Based on 1 answer
Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.
Stan Pflueger profile photo
No score
No answers yet
No answers on this topic

Support

App Data Room9.0
Based on 1 answer
The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.
Stan Pflueger profile photo
No score
No answers yet
No answers on this topic

Implementation

App Data Room10.0
Based on 1 answer
No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.
Stan Pflueger profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.
No photo available
DialSource Telephony is way better than the others: no delay, no static, clear consistent voice quality.
Rob Morris profile photo

Return on Investment

  • I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.
No photo available
  • Return on investment was almost immediate for us.
  • The time savings along plus the process alignment are home runs
Rob Morris profile photo

Screenshots

Pricing Details

App Data Room

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

DialSource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact us to learn more and review pricing options for your organization.