What users are saying about
16 Ratings
45 Ratings
16 Ratings
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Score 6 out of 101
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Likelihood to Recommend

App Annie

App Annie is useful if you want to get a clear view of the app market. The free version has no disadvantages. It's always useful. If you want to go premium to take advantage of the extra features, then there are a few things to analyze, as it can be a tad pricey
No photo available

Chartio

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps profile photo

Feature Rating Comparison

BI Standard Reporting

App Annie
Chartio
9.1
Pixel Perfect reports
App Annie
Chartio
9.0
Customizable dashboards
App Annie
Chartio
9.8
Report Formatting Templates
App Annie
Chartio
8.5

Ad-hoc Reporting

App Annie
Chartio
8.6
Drill-down analysis
App Annie
Chartio
9.3
Formatting capabilities
App Annie
Chartio
9.7
Integration with R or other statistical packages
App Annie
Chartio
9.7
Report sharing and collaboration
App Annie
Chartio
5.8

Report Output and Scheduling

App Annie
Chartio
7.0
Publish to Web
App Annie
Chartio
5.6
Publish to PDF
App Annie
Chartio
9.9
Report Versioning
App Annie
Chartio
6.8
Report Delivery Scheduling
App Annie
Chartio
5.7

Data Discovery and Visualization

App Annie
Chartio
8.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
App Annie
Chartio
8.0
Location Analytics / Geographic Visualization
App Annie
Chartio
8.0
Predictive Analytics
App Annie
Chartio
9.1

Access Control and Security

App Annie
Chartio
6.8
Multi-User Support (named login)
App Annie
Chartio
6.0
Role-Based Security Model
App Annie
Chartio
6.0
Multiple Access Permission Levels (Create, Read, Delete)
App Annie
Chartio
8.4

Mobile Capabilities

App Annie
Chartio
8.0
Responsive Design for Web Access
App Annie
Chartio
8.0
Dashboard / Report / Visualization Interactivity on Mobile
App Annie
Chartio
8.0

Application Program Interfaces (APIs) / Embedding

App Annie
Chartio
6.0
iFrames
App Annie
Chartio
6.0

Pros

App Annie

  • App Annie connects to 3rd party paid media and ad revenue platforms extremely well. The data across our Facebook Ads and Apple Search Ads matches exactly with App Annie pulls in. This is extremely important as this helps us determine CPI and cost-per-lead from those sources with App Annie.
  • Servicing clients from multiple parts of the world, it's important to know how our app is performing outside the US App Store. With App Annie, we are able to see where our app ranks in each country's respective store and if our app is trending upward or downward.
  • Most ASO keyword tools only offer 20-30 free keywords. App Annie provides 100 free keywords if you are on the free plan. This is extremely helpful to be able to track important keywords for iOS and Android, along with looking into other countries.
Sam Lepak profile photo

Chartio

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
No photo available

Cons

App Annie

  • I do think there are quite a few side bar options when you first login to the software. I'd like to see the features maybe more condensed.
  • For us, it would be super useful to see more zip code or county level data in the software.
  • I would like to see a PDF version offered in the export options. It would make the presentation of the chart data more appealing.
No photo available

Chartio

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
No photo available

Likelihood to Renew

App Annie

App Annie 10.0
Based on 1 answer
Well the fact that the freemium features are all that I need right now, I will most definitely continue to use it on a daily basis. I might upgrade to the pro version in the future if I need more data than what I am getting now. But for now it works great for what I need.
Jason Sherman profile photo

Chartio

Chartio 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight profile photo

Usability

App Annie

No score
No answers yet
No answers on this topic

Chartio

Chartio 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
No photo available

Support

App Annie

App Annie 5.0
Based on 1 answer
I have not had to contact support a lot of times. The few times I did, I got correct and lengthy responses, but they took some time to answer. Their product is very complete, so unless you have a specific question, you will probably not need to contact support at any time.
No photo available

Chartio

No score
No answers yet
No answers on this topic

Online Training

App Annie

No score
No answers yet
No answers on this topic

Chartio

Chartio 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
No photo available

Alternatives Considered

App Annie

When comparing the free versions of App Annie and AppFollow, App Annie falls short. Not only is AppFollow more intuitive, it provides better data export integrations such as Slack (view and respond to reviews real-time), Google Analytics, multiple CRMs, etc. App Annie allows for none of these things, they are more of a data aggregate.AppFollow also has a live intercom chat to help with any problems, something that App Annie is lacking when it comes to support. The only thing that App Annie wins at is connecting to the App Stores and pulling in download and conversion volumes, and allowing for 100 keywords versus 20.
Sam Lepak profile photo

Chartio

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
No photo available

Scalability

App Annie

No score
No answers yet
No answers on this topic

Chartio

Chartio 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis profile photo

Return on Investment

App Annie

  • Since I'm not a purchaser of the product, only a user, I can't really speak to the ROI.
  • I do think it serves a purpose and we are able to get some usable data from it.
  • I think until we add other analytical software, this was a great starting point.
No photo available

Chartio

No answers on this topic

Pricing Details

App Annie

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chartio

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

App Annie
5.0
Chartio
7.7

Likelihood to Renew

App Annie
10.0
Chartio
8.0

Usability

App Annie
Chartio
7.6

Reliability and Availability

App Annie
Chartio
8.6

Performance

App Annie
Chartio
7.3

Support

App Annie
5.0
Chartio

Online Training

App Annie
Chartio
8.2

Implementation

App Annie
Chartio
7.3

Scalability

App Annie
Chartio
6.8

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