What users are saying about
19 Ratings
21 Ratings
19 Ratings
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Score 6.6 out of 101
21 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
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Arcserve Backup

I think that Arcserve Backup is especially well suited for smaller locations, sites that have physical servers, or in locations where cost is a concern. I have not used it with Vmware, as we use Veeam Backup and Replication for that, but I understand that it is fully capable to do a great job with virtual environments. We have also not used it for replication, but know that it performs this task very well.
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Feature Rating Comparison

Data Center Backup

AppAssure
6.7
Arcserve Backup
8.2
Universal recovery
AppAssure
8.0
Arcserve Backup
8.4
Live recovery
AppAssure
8.0
Arcserve Backup
8.6
Recovery verification
AppAssure
9.1
Arcserve Backup
8.6
Business application protection
AppAssure
6.4
Arcserve Backup
8.0
Multiple backup destinations
AppAssure
9.8
Arcserve Backup
8.5
Incremental backup identification
AppAssure
7.0
Arcserve Backup
8.1
Backup to the cloud
AppAssure
5.1
Arcserve Backup
7.0
Deduplication and file compression
AppAssure
3.1
Arcserve Backup
8.1
Snapshots
AppAssure
4.1
Arcserve Backup
7.7
Flexible deployment
AppAssure
Arcserve Backup
8.5
Management dashboard
AppAssure
Arcserve Backup
8.2
Platform support
AppAssure
Arcserve Backup
8.9
Retention options
AppAssure
Arcserve Backup
8.0
Encryption
AppAssure
Arcserve Backup
8.8

Pros

  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
Tony Albanese profile photo
  • Easy to use.
  • Simple configuration.
  • Easy to customize using script.
Hiroki Nakazato profile photo

Cons

  • The GUI and response times are far too slow. It would be nice if this could be improved.
  • Currently you can set a blanket retention policy for all protected machines. It would be great if this could get more granular and can do protection groups of machines where you can custom set retention policy
  • Once again, policies where you can set backup times for groups rather than individual machines would be great.
No photo available
  • Linux backup status reports are not as granular as the Windows status reports. Linux email reporting does not include missed backup jobs, backup, or replication failures or success.
Jerry Shakal profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Arcserve Backup10.0
Based on 1 answer
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
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Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Anything is better than Backup Exec. I believe Veeam is a far superior product in backing up VMs. Veeam does not have any agents that get installed on servers which is always a plus. It also connects directly to vCenter.CommVault to me is the ultimate solution. The ability to backup physical, VMs, SQL, exchange, applications, and even do E-Discovery make it the ultimate backup suite. If you are looking at a backup suite package to cover all your needs, i think with CommVault you need not look any further.
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Arcserve UDP is fast, reducing our backup window from +20 hours to less than an hour. Arcserve UDP also has proven itself when restoring databases and files to to the same location or alternate locations quickly and efficiently. We have also successfully created "synthetic" Full backup tapes from the current backup sets
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Return on Investment

  • The compression and dedupe have been great. We are able to back up 10 VMs on only a 2 TB repository. We take differentials every 15 minutes and have held on to backup data for the past 3 years.
  • The pricing of AppAssure is very competitive to the market. However, now that enterprise level backup is more of a commodity, the view of looking at AppAssure should be the Dell backup suite as whole, rather than AppAssure itself.
  • Fast recovery and mount points.
No photo available
  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal profile photo

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Arcserve Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details