What users are saying about

AppAssure

20 Ratings

Avamar

Top Rated
23 Ratings

AppAssure

20 Ratings
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Score 6.4 out of 101

Avamar

Top Rated
23 Ratings
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Score 6.8 out of 101

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Likelihood to Recommend

AppAssure

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese profile photo

Avamar

The integration to Exchange can be rather difficult. When a new version is released, this process is complicated from the fact that there are several agents that have to be installed to work with Exchange. This is particularly true if you want the ability to perform a GLR restore. All agents must be installed, which requires a reboot, then then new agents installed and configured.
Rodney Barnhardt profile photo

Feature Rating Comparison

Data Center Backup

AppAssure
6.8
Avamar
8.8
Universal recovery
AppAssure
8.0
Avamar
7.3
Live recovery
AppAssure
8.0
Avamar
9.4
Recovery verification
AppAssure
9.1
Avamar
8.1
Business application protection
AppAssure
6.4
Avamar
8.7
Multiple backup destinations
AppAssure
9.8
Avamar
5.4
Incremental backup identification
AppAssure
7.0
Avamar
9.4
Backup to the cloud
AppAssure
5.1
Avamar
7.7
Deduplication and file compression
AppAssure
3.2
Avamar
9.7
Snapshots
AppAssure
4.2
Avamar
9.1
Management dashboard
AppAssure
Avamar
10.0
Platform support
AppAssure
Avamar
10.0
Retention options
AppAssure
Avamar
10.0
Encryption
AppAssure
Avamar
10.0

Pros

  • Installation and setup is simple. You can be up and running in minutes.
  • Your backups can be replicated to the cloud or to another AppAssure server to give you additional protection.
  • The user interface is simple and easy to use and improvements in the UI and reporting are getting better with each update.
Tony Albanese profile photo
  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
Rodney Barnhardt profile photo

Cons

  • My biggest pet peeve is when the agent on a protected machine stops working. These failures don't show up on my daily report. I need to check the GUI to insure all the agents are talking to the core. Killing the agent process on the protected machine, then starting the service always seems to get them talking once again.
  • Linux support is limited to specific distributions. We often have to enlist AppAssure Technical Support to get our Linux VMs protected.
  • Dell releases patches to both the core and agents. The GUI reports the version of the version level but nothing about any applied patches.
Tony Albanese profile photo
  • Less complex setup
  • Integration with VMware needs some attention
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Avamar9.5
Based on 2 answers
I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
Rodney Barnhardt profile photo

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
No photo available
Reliability. Avamar is hands down more reliable than any other backup solution I have used.
Brian Munn profile photo

Return on Investment

  • Early versions of the product and conflicting "Best Practices" made our initial implementation problematic. Enlisting Dell Professional Services to assist us with our 5.3 to 5.4 upgrade was well worth it and put us in the right place. If you are using a VAR for your implementation make sure they have the experience needed.
  • When a web developer broke our corporate web site, I was able to export a backup to a new VM and get us back online in less time than it took to figure out what broke.
  • AppAssure's ease of use has allowed our help desk staff to do end user file restores without involving system administrators.
Tony Albanese profile photo
  • Hard to measure a ROI on a backup solution
  • Has allowed us to support the close to realtime effort to restore from backups
  • Allows us to store at another location to support our DR strategy
No photo available

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Avamar

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details